The Com Plex Motel

Property class: 3

Choose dates to view prices

The Com Plex Motel provides amenities like a restaurant and a bar. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
The current price is ￥12,668
￥14,611 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Top Floor Studio Suite

A modern hotel room with a large bed, a TV, a microwave, and a sink.

Top Floor Studio Suite

9.8 out of 10
Exceptional
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

A hotel room with a bed, a desk, two chairs, a television, and a bathroom visible through an open door.

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible Studio Suite

A modern hotel room with a bed, a desk, a chair, a television, and a microwave.

Accessible Studio Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

A hotel room with a bed, a painting on the wall, a television, and a window with curtains.

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

A hotel room with a bed, a TV, a mini-fridge, and a desk with a laptop.

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

A hotel room with two beds, a TV, a desk, and a view through a glass door.

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
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About the neighborhood

Whakatāne Town, a neighborhood in Whakatane, is home to The Com Plex Motel. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are local landmarks, and some of the area's activities can be experienced at Whakatane River Walk and Whakatane Aquatic Centre. Visit our Whakatane travel guide
View more Motels in Whakatane
Map
3120, Bay of Plenty, Whakatane, 39 The Strand

What's nearby

  • Wairere Falls
    2 min walk - 0.2 km
  • Te Manuka Tutahi Marae
    3 min walk - 0.3 km
  • Mataatua: The House That Came Home
    3 min walk - 0.3 km
  • Whakatane District Museum and Gallery
    8 min walk - 0.7 km
  • Te Papaka & Puketapu
    11 min walk - 1.0 km

Getting around

  • Whakatane (WHK)
    15 min drive

Restaurants

  • Moxi Cafe
    6 min drive
  • Gibbo's Fresh Fish
    3 min drive
  • Kfc
    2 min drive
  • McDonald's
    18 min walk
  • Ohiwa Oyster Farm
    11 min drive

About this property

The Com Plex Motel

  • Motel located in Whakatāne Town
  • The Com Plex Motel provides amenities like a restaurant and a bar. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at The Com Plex Motel boast comforts such as air conditioning, as well as amenities like free WiFi.
  • Other amenities include:
    • Showers, free toiletries, and hair dryers
    • 40-inch flat-screen TVs with premium channels
    • Wardrobes/closets, mini fridges, and daily housekeeping

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
9.6 out of 10, Exceptional, 266 reviews
The price is ￥11,937
￥13,802 total
includes taxes & fees
Sep 20 - Sep 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is The Com Plex Motel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Com Plex Motel?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Com Plex Motel on Oct 19, 2026 start from ￥12,668, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Com Plex Motel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Com Plex Motel?

Check-out is at 10:00 AM.

Where is The Com Plex Motel located?

Located in Whakatāne Town, this motel is steps from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Com Plex Motel Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 379 out of 475 reviews
Rating 8 - Good. 82 out of 475 reviews
Rating 6 - Okay. 11 out of 475 reviews
Rating 4 - Poor. 3 out of 475 reviews
Rating 2 - Terrible. 0 out of 475 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean, close to town and lovely.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and easy check in/out process. Highly recommended!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accomodating ✨😌
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough, amazing staff, the room was spotless and the parking easy
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff, perfect for our stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the pub, great location, surprisingly large unit, very good price.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, easy walk into town to cafes and shops, plus they had a garage lock up for our e-bikes. Would definitely stay again
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, welcoming staff and close to town.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Easy check in , very clean room , comfortable and quiet.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, spacious room and new hotel. The restaurant next was good and the hotel is within a short walking distance to the town centre.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful spacious, clean room. Friendly staff and great price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Easy check-in and checkout,a nice point of difference motel with excellent parking
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had a room cleaned so well, such attention to detail, she was fantastic.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with room and staff were more than helpful Parking marked by room no right next to room Would book there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room in excellent condition. Staff very helpful. Only thing lacking was an outside area for relaxation.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, close to town
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at The Com Plex in Whakatāne, and once again it was an excellent experience. The accommodation is consistently clean, well-maintained, and comfortable, making it an easy choice when visiting the area. The staff were fantastic and went above and beyond to accommodate our late check-in at very short notice, which was greatly appreciated. Their friendly and helpful service really made a difference. The location is another big plus, it’s conveniently close to The Heads and the town centre, making it easy to explore Whakatāne and enjoy everything the area has to offer. I wouldn’t hesitate to stay here again and highly recommend The Com Plex to anyone looking for comfortable, clean accommodation with outstanding customer service.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, quiet room
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and cant wait to visit this place again
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Tidy area inside and out.
Stayed 1 night in Mar 2026