2/10 (非常に不満)
Paul
グループ旅行
2025 年 5 月 26 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is the worst hotel I've stayed at in the UK, which I have been living in and travelling around for the last 26 years. The barman who checked me in told me breakfast would be served in the bar from 8am (a faded document in the room said so too) but the next morning no breakfast was served and the bar was locked. A cleaner directed me instead to a fridge on the landing which contained yoghurt pots, a half-eaten bar of chocolate, milk, and there were some packets of cornflakes. I ate a yoghurt, sitting on the narrow, lumpy bed in my shabby room, but gave up on the tea when I realised the milk was off. The shower worked, but there was no shower gel or soap. When I asked for some the next day the barman said "We don't do that." When I complained that the room had not been visited that day by a cleaner he again said "We don't do that." The shabby, cheap furniture and decor have come through a time-warp from a student room of the 1980s. The room smelled stale. So little care had gone into choosing the pictures for the walls that they'd failed to notice the two prints were identical. There was nowhere in the bathroom to hang or put the bath towel except on the toilet seat or over the shower itself. I have tried to think of a worse hotel that I've stayed at, but I'd have to go back to Asia and South America in the 1990s. When I complained the barman shrugged and said that they are closing in a fortnight. They seem to be past caring.
Paul
2025 年 5 月に 2 泊滞在
