「This was our second stay at this property and this time we had the fortune of meeting Parker. Our car broke down and we were stranded in Wytheville and he was our savior - he went above and beyond to get us back on the road. Parker was one of many kind and thoughtful staff but he was the diamond in their property’s crown. This was our second stay so we knew the property is clean, very well managed, excellent modern rooms, great facilities and friendly staff, but we never expected this level...
「Room was clean and spacious. Bed was comfortable and good water pressure in the shower. Lobby area clean and smelled good when first entering the building (always a plus for me). Great breakfast with plenty of options.」
「I booked this hotel with the expectation of a pool. Booked it in May and come to find out the pool has been being renovated since November and no where on the website does it say that!! No one from the hotel contacted me to let me know. And then they wouldn’t refund me anything for not having all the amenities! They have lost my business and we normally stay here once a year on our way to vacation!!」