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"Very nice Ellicottville lodging. Great views, sufficient breakfast "

"Breakfast was ok, coffee was good!"

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. I will happily sleep in a bush before I go there again. "

"Clean and friendly staff"

"The staff was friendly & helpful. The room was clean & comfy "

"I liked how clean property and loved the shuttle service to casino!!"

"Good location but not clean and staff was not helpful."

"The kitchen was well equipped to meet our needs "

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my wife & I returned at 9:45 pm on 04/09/26 after visiting some friends the entire lobby & hallway reeked with the smell of weed . "