ウェスト スバーブ ホテル

「There was a musty smell in the room, that was just awful. Also the parking garage is a pain to get in/out.」

「I’ve stayed here many times, several times we have checked in early and swam. We arrived 2 hours ahead of check in time. They would not let us swim. Sherman and the manager on the resident inn side had terrible customer service. We even called corporate because we are Marriott members and they were shocked they didn’t allow us to access amenities, that they actually encourage it so that you may spend money at the hotel. I will never stay here again.」

「It was very comfortable and staffs members are kind! 」

「From the moment I walked into the lobby, I knew I was in for a great, clean space. Ample room to spread out and every inch of the room was well cleaned. I had a very pleasant time during my stay.」

「Nice hotel close to campus」

「The property was very old. The sink was coming off the wall in the bathroom, shower curtain was bent. There was no refrigerator in the room. I believe that housekeeping refolded the old towels that were used the day before since they were damp when I went to use a clean one. The bar and restaurant were good and updated. They need to spend more time investing on updating their rooms, especially for the price being charged to stay here. Also, they charge $35 a day for parking. A bit steep when...