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Quality Inn & Suites

2.5 star property
Hotel in West Bend with free breakfast and a 24-hour front desk

Choose dates to view prices

The Quality Inn & Suites combines comfort with practical amenities. Guests enjoy a morning breakfast buffet, connect using in-room WiFi, and relax in the indoor pool. The attentive staff and complimentary newspapers enhance the overall experience at this convenient property.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is ￥10,710
￥12,156 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
53095, WI, West Bend, 2433 W Washington St

What's nearby

  • Regner Park - 3 min drive - 1.5 km
  • 1889 Courthouse Museum - 4 min drive - 3.3 km
  • Museum of Wisconsin Art - 4 min drive - 2.9 km
  • Kettle Moraine Ice Center - 5 min drive - 7.5 km
  • Washington County Fair Grounds - 7 min drive - 12.8 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Dooley's - ‬4 min drive

About this property

Quality Inn & Suites

Property highlights
Quality Inn & Suites provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and smoke-free premises
  • A front-desk safe, luggage storage, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Quality Inn & Suites include perks such as air conditioning, in addition to amenities like free WiFi and room service.
Other conveniences in all rooms include:
  • Refrigerators, microwaves, and irons/ironing boards
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Similar properties

Room | Individually furnished, desk, laptop workspace, blackout drapes
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 638 reviews
The price is ￥11,553
￥13,112 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quality Inn & Suites?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Nov 19, 2025 start from ￥10,710, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites pet-friendly?

Yes, Quality Inn & Suites allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 15 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Bend, this hotel is within 2 mi (3 km) of Regner Park, West Bend Labyrinth Garden, and Museum of Wisconsin Art. Eisenbahn State Trail and 1889 Courthouse Museum are also within 3 mi (5 km).

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Reviews

Quality Inn & Suites Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 166 out of 519 reviews
Rating 8 - Good. 181 out of 519 reviews
Rating 6 - Okay. 93 out of 519 reviews
Rating 4 - Poor. 43 out of 519 reviews
Rating 2 - Terrible. 36 out of 519 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty poolwas not working .
Stayed 2 nights in Nov 2025

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
There were always the same people hanging out in the lobby who appeared to be friends with the night time desk clerk. Not professional at all. Gave the impression he was letting them use the hotel as a flop house. They would also eat breakfast in the dining area before 7:00 am breakfast started. You get what you pay for on this one.would not go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better choice then hotel across the street

Loved the bisquits and gravy with scrambled eggs. Beds was comfortable. Staff is helpful and friendly
Stayed 2 nights in Jul 2025

8/10 Good

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price Quiet room Clean
Stayed 1 night in Jul 2025

2/10 Terrible

christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER stay at this property again! Renting rooms for the night? I would have never booked here if I knew residents were allowed to hang out in the lobby, using the little space there was!!! Worst experience ever in a hotel and ive stayed in plenty!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Carrie

Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025

4/10 Poor

Janet

The place was damp, smelly, musty,. The room smelled, but I was exhausted so I didn’t leave. There was banging all night long. It was not a quiet place to stay and I’m sure this was no fault of theirs but the police and ambulance were there at 1 o’clock in the morning taking someone out. The only saving grace was the pool and sauna.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully close to local hiking trails and dining. Staff were very nice
Stayed 1 night in Mar 2024

8/10 Good

James

Liked: Staff & service, amenities
At some point carpet needs to replaced and customers need to use quiet voice after 10pm.
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door did not latch without assistance. Shower rod falling down. Toilet dirty on arrival.breakfast frequently out of ‘hot’ items, and lukewarm sausage gravy
Stayed 6 nights in Jul 2025

8/10 Good

Scott

Liked: Amenities
Good continental breakfast
Stayed 3 nights in Oct 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bed and bedding.
Stayed 1 night in Mar 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

It was a nice stay. A little on the small size with the rooms and building itself.
Stayed 1 night in Jun 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm lighting and good beds and bedding
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. The mattress is extremely comfortable with comfy pillows and sparkling sheets. TV has large selection of channels.
Stayed 1 night in Mar 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean
Stayed 2 nights in Jan 2024

6/10 Okay

Stephan

Liked: Staff & service
The property is a little shabby & showing it's age but the staff were very friendly & helpful. The room was clean & I think a good value for the price. I was somewhat taken aback by the other guests that felt it was appropriate to show up for the continental breakfast in their pajamas???

10/10 Excellent

Joan

Disliked: Amenities
Every one was very nice I lost $1.50 in the vending machine tho I never got my candy bar
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Close to my venue
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Quick 2 day trip for a wedding

Everything was ok. Needs updating. Wifi was horrible. Pool was chilly, but our 9yr old liked it. Breakfast was good.
Stayed 1 night in Nov 2022

6/10 Okay

MELISSA L

Liked: Staff & service, property conditions & facilities
The carpet was dirty and damp. The entire room smelled like paint. The crew very nice. They said hello to you
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

OK and just average,

Breakfast Area was small and crowded. Very limited choices, nothing exciting. Keys kept malfunctioning, requiring daily trip to front desk to re-establish electronic keys.
Stayed 3 nights in May 2023

2/10 Terrible

Lyndsay

It smelled like wet dog when walked in. Online said it had a pool and hot tub but hot tub wasnt working. No discount on price of room for no hot tub. Was told we have to call ourselves and see if all amenities are working. Not our job. Me and my husband canceled our reservation and got another hotel room at a different hotel
Stayed 1 night in Sep 2024

4/10 Poor

Roger

Disliked: Staff & service, property conditions & facilities
There were two rooms near us that had barking dogs. The room fridge kept falling out of the dresser cubicle every time you tried to open it. The gentleman restocking the breakfast bar kept touching unwrapped food items with his bare hands to replenish stock. Only the sheets on the beds were being changed in vacated rooms. Comforters and duvets were not changed.
Stayed 1 night in Jun 2023