This place is amazingly beautiful. Many of the staff can speak English and are extremely friendly and helpful.
April
2018 年 11 月に 4 泊滞在
2/10 (非常に不満)
Quee Peng、riga, latvia
2018 年 11 月 26 日
気になった点 : スタッフとサービス
Formal Complaint
Hotels.com I am making a formal complaint to you. You gave an address that we booked that was inaccurate, in a remote village and not anywhere near the train station we intended. After a whole day of frantic calling back to Singapore, trying to get the hotel's location with locals, the actual address is almost 40mins away on a peninsula! See attached Google map shots on both locations. We wasted time and money and our sentiments were ruined. On arrival, the hotel reception was adamant they had nothing to do with the wrong postal code given by you, and no sincere restitution was made. The trip to Wenchang was spoilt. How are you going to compensate us?
Loisteliaat tilat, hyvä asiakaspalvelu, mutta huoneen siivous ei toiminut: samat pölyt lattialla koko viikon ja wc-paperi loppui eikä vuoteita sijattu. Paikka on lomakylä, jossa ei ole mitään turistin kaipaamaa paikallista arkielämää, eikä matkamuistojen ostamispaikkoja. Matkat pitkiä, mutta taksi halpa.
Sakari
2017 年 10 月に 6 泊滞在
8/10 (良い)
宿泊されたお客様
2017 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hometown Visit
Hotel didn't noticed the King Bed room selection but did upgrade us to a seaview room instead. Facility is ok. Location is quite inside the area and you will definitely need a car to go around the area as taxi is not available in Wenchang.