Welwyn Hatfield Vacations & Trips from ￥291,003

I stayed during a heatwave. My room had something that appeared to be an electric fan, but no matter how much I fiddled with the contols, I could do no more than get the motor to run. I don’t know whether the machine was a fan or a heater, but, either way, there should have been a functioning fan. Brushing off the circumstances as unprecedented, as the management did, fails to recognize that hot, muggy days and nights in Oxford have happened before and will again. I did not appreciate management's repeatedly addressing me by my surname without an honorific. Clearly, they don’t care about treating their guests with respect. Lastly, the checkin system is cumbersome. The machine is a small area that cannot accommodate anyone checking in with luggage and anothe guest trying to enter or exit.

Clean room and great parking.

The staff were friendly and super helpful and the room was spacious with a comfortable bed. The shower was over a sunken bath which was rather awkward (suggest conversion to a standard shower base). Overall, would recommend as a place to stay.

Look, it’s an old house. We knew that when booking. Now the biggest gripe we had was the temperature of the room. Understand that there’s a heat wave in Europe at the moment but the 3 of us in one room with one fan made our stay unbearable. Even if there were more fans, you’re just blowing hot air everywhere. Europe doesn’t have much AC partially because historically it hasn’t been necessary for the short amount of heat waves annually. There may be regulations as well, I’m not certain but I am certain that the world/weather is rapidly changing. Heating up! I don’t see us reversing that trend soon because we rely so heavily on fossil fuels. Having said all that, a solution needs to be figured out because I would not return without one.