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モダンでキレイなホテル

3月に7泊しました。エアコンはついてませんが寒い季節はセントラルヒーティングがついているので快適に過ごせました。 レセプションのスタッフは親切で対応もとても良いですが、お部屋の設備は古く、閉じない扉、汚れが目立つソファなど少し清潔感に欠けました。お掃除も毎日入りますがもう少し綺麗にして欲しいです。 お部屋は広く、立地も最高でまたロンドンに行く時は新しく改装された部屋をリクエストして泊まりたいと思います！ 7泊お世話になりました！

チェックイン前後に荷物を無料で預かってくれて助かった。ファーリンドン駅にも近く立地は最高だった。

I booked a specific place due to the sleeping arrangments, knowing how specific my neurodivergent kid is, needing to sleep in her own bed. Not until we were in the air already flying from the US to London, I was sent a message that they changed us to another apartment, tried to say it was an upgrade. The sleeping arrangment was ruined and 2 kids had to sleep on the couch. The towels weren't any bigger than hand towels and they gave us 5 for 5 people the whole week. Water went all over the floor because the shower glass is very difficult to close enough for the 1st 2 panes without the 3rd one all the way touching you. And since no other towels in the whole place, it was ridiculous. Not even kitchen towels, napkins, or paper towel. Also, while there was a washer/dryer, no detergent and no idea how to work it. And there was nowhere to put anything in the bathroom, there were holes and rust marks where they must have had shelves, but they weren't there anymore. We spent most of our time out of the apartment, thankfully, but disappointing.