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"Staff and Mr Charlie are awesome! Helped whenever they can and always friendly!"

"The inn was wonderful and the staff quite accommodating. The room was well equipped and anything lacking was generously provided by the office. The only issue that we experienced during the stay was that the hot water seemed to be a little problematic, the water was a little lukewarm at night and showering wasn't as nice as it could have been. I informed the staff and they looked into it, but they surmised that the hot water may have run out at night."

"Must be the best Best Western hotel I've ever stayed at. Hands down one of my favorite places ever. Amazing lakeside view. "

"As a lifelong Alaskan, I had never seen the area down by Ship Creek! Staying made it a memorable night, being able to walk along the water with my pup and watch the fishermen! The area felt like its own little village. Rooms are huge! Breakfast was great, we felt safe, and staff was very kind and helpful (12pm late out for free! And helping me store my luggage for a bit while room was cleaned). I would gladly stay again and/or recommend to others:)"

"Great location for downtown!!"

"The room was great and the downtown location was very convenient compared to other similar places."

"Friendly Staff"

"We stayed one night at Puffin Inn for our layover in Anchorage. Prompt and friendly shuttle to and from the airport. Room was small (shower was nice sized!), but very clean and comfortable. It was quiet at night. Breakfast in the morning was the typical breads, cereals, fruit, yogurt, juices/coffee, hard boiled eggs. We ate dinner at a very nice restaurant that was across the street called Alaska Chopped and Chowdered. There are fast food restaurants within walking distance as well, including a Mcdonalds."

"front desk staff a little abrupt but the property was perfect. other staff very friendly and gave me an unexpected extra late check out. everything was awesome, great place to stay "