"We had a mixed experience at this hotel. After traveling over 15 hours, we arrived around 9:30 pm, so we were very tired and the last thing we wanted to do was complain.
Unfortunately, when we got to the room there was garbage under the sofa, which was disappointing to see upon arrival. At check-in we were also told that breakfast would begin at 6:30 am. This was important for us because our group had to be at a competition by 7:00 am. However, the next morning we were informed that breakfast would actually start at 7:00 am. By 6:20 am there was already a long line in the lobby just to get coffee, which made the morning more stressful given our tight schedule.
On the bright side, the sheets were clean and the hotel itself appears updated and well maintained overall.
With a little more attention to room checks and clearer communication about breakfast times, the experience could definitely be improved.
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