It was my family's 3rd visit to Makaha Valley Towers when we rented Randy's condo this winter.
The condo was also nice and clean, with everything we needed during our stay.
There were some ants in the bathroom and we saw a roach in the kitchen once, but other than that, the house was almost free from bugs which was a big plus.
However, happy story ends here.
When we came back home, I received a message from Randy asking what we could do about the rip in the main drapes.
We noticed it in the middle of our stay but didn’t think much about it since it was already there and we assumed Randy would know about it.
He argued that we're responsible for it because we did not report it to him during our stay.
We did not know that we had to inspect every piece of drapes and report it to the owner.
After a long list of messages exchanged, he demanded $250.
It became a truth game between him and myself.
Based upon no evidence, Vrbo decided to charge $250 to my credit card for a damage we did not cause.
I strongly advise travelers to either examine every single corner of the house and report even the slightest damages or just buy the damage protection insurance to avoid any trouble.
We had an excellent vacation then, but unfortunately it became an unpleasant memory now.