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"Good hotel, close to the station and easy access to the city centre. "

"It’s only a couple of minutes’ walk from the airport. If you have trouble finding it, you can ask the airport staff for directions to the hotel. The hotel claims to be a 4 star property but the room was quite small. However, the front desk staff member, Priyanka S was very nice and cooperative, 5 stars for her excellent service. It would also be better if the hotel provided at least a bottle of water in the room. If you’re traveling from the USA, make sure to bring an EU charger as US plugs do not fit the sockets here. I had to go to the front desk to buy a charger. "

"Loved our stay here, the location was amazing for the underground and local coffee shops and places for dinner. While there was coffee machines in the rooms, no mini fridge if you wanted creamer or drinks. And the Starbucks machine in the vending area was out of order. That was really the only disappointment!"

"Lovely stay for my daughters birthday. They surprised her with cake and champagne in the room, which was a lovely touch and very much appreciated. Would definitely stay again. Very close to all London shops."

"The receptionists were very friendly and helpful. We were upgraded to an superior executive room which was a double room with an additional sofa. It also had a complimentary minibar. The only thing was, the only item in the minibar was water. When I checked at reception, that was all they put in the minibar for that room type. I can get water from the tap for free anyway so after making a big deal out of it when we checked in it was very disappointing. Also the tv did not thave sky tv channels. The shower had no power what so ever and was warm at best. The waitresses at the bar were great once they arrived, but like buses, never appeared for ages and then got 3 at once. When you pay £100 plus per night you should expect more. Have stayed in hotels all over the world and had way better rooms for far less. Very disappointed. "

"It is a very busy hotel and they checked us in right away and gave me a free upgrade. I had reserved a twin room but they gave us a large bed which wasn't what I had wanted. But we made it work. The room was large, clean, and there was plenty of tea bags. This may be more of a complaint about hotel room design but I wish nice hotels would stop trying to get interesting with bathroom doors. The frosted glass door is amusing but the slight gap at the bottom sure makes using the toilet feel less than private. Why??? I would say using the lifts is a bit too high tech. I feel like tech bros got involved and not anyone familiar with customer service. Other than that, a lovely stay near a tube station. "

"Excellent location and hotel at a reasonable price "

"Clean toom and communal areas. Ordered a accessible room but very tired looking and "

"Great value for money - will use again"