2/10 (非常に不満)
VENKATA
2025 年 7 月 6 日
I asked for an extra key card so that my guests are not staying in the room without power while I run errands and have been denied saying it’s security violation and I haven’t said anything about that and there are about 5 friends with me who came around 9 pm to visit me and the front desk lady said I am not allowed to have guests after 9 pm and with permission I can have them till 10 pm. Not sure if I reserved a class hotel or a landlord who imposes restrictions on tenants but I kept my cool to treat my friends well and took my friends to the room and we started drinks and I kept on getting the calls to my hotel room asking when the guests would be leaving and around 12 the hotel people came over to the room and said someone complained about the noise and I have to remind them that it is stated as a sound proof and they started saying just a small bit inconvenience. When I complained this to the management this a policy listed in the terms and conditions which are written in small letters not readable and security issue. Not even an apology are written communication. Not sure if we cannot invite guests to our hotel room after 9 pm then why it is called a hotel
VENKATA
2025 年 6 月に 5 泊滞在