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ザ ユニオン クラブ オブ ブリティッシュ コロンビアの口コミ

3 out of 5
ザ ユニオン クラブ オブ ブリティッシュ コロンビア
805 Gordon Street, Victoria, BC

口コミ

8.6

非常に良い

評価 10 - 297 件の口コミ中 150 件が非常に良い" "
評価 8 - 297 件の口コミ中 97 件が良い" "
評価 6 - 297 件の口コミ中 32 件が普通" "
評価 4 - 297 件の口コミ中 10 件が不満" "
評価 2 - 297 件の口コミ中 8 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2020 年 3 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2020 年 3 月 4 日)
Thank you very much for your excellent review! We are very happy to hear you enjoyed your stay with us and we look forward to welcoming you back.

6/10 (普通)

じょーじ、日本

気になった点 : 清潔度、施設のコンディションと設備
クラシックなホテル
落ち着いた歴史を感じる雰囲気のホテルでした(特にラウンジとか映画に出てきそうな感じ)。観光地へ徒歩ですぐ行ける便利なロケーションなのに通りを少しだけ入っているので、静かで良かったです。ただ、非常に古い建物なので、客室設備はリニューアルしたらいいのにとは思いました。

8/10 (良い)

Wayne

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Minからの返信 (投稿日 : 2024 年 5 月 13 日)
We are pleased to see you enjoyed your stay and hope to see you again!

8/10 (良い)

Marilee

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I would have appreciated having a coffee machine in the room.
2024 年 4 月に 2 泊滞在
Graceからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for your review! We do have freshly brewed coffee and tea available for all guests in the reading room, but understand the convenience of a coffee machine in the room. We hope you enjoyed your stay otherwise!

4/10 (不満)

Joseph

家族旅行, グループ旅行
気になった点 : スタッフとサービス、設備とサービス
Yes to rats, no to hats. So first off I would like to say this hotel has comfy beds and is in a perfect location. The stuffiness, and the fact they did not want us there, was off putting. I am not young, I am 43, but when I walked in the door I felt like a teenager breaking into my grandparents library. We followed the dress code, but it would shift slightly based on who we were. An example of that was that they specifically did not allow baseball caps. So I wore a jaunty newsboy hat. I was approached by staff, "We do not allow hats in the Union Club." Ok, then say that in your rules. "We do not allow hats", is much easier and clearer statement than saying we do not allow a specific hat. Then walks in a 70 , probably member, wearing a terrible and cheap looking tan ball cap. He walks in, sits down, no one says anything or approaches them. We saw a few examples of that. 70 guy walking in wearing all sweats, but we couldn't wear nice sneakers. Double standards, cause kids these days. Every time we walked in the wait staff, would look at us like we broke in and were not in the right place. Then would simply ignored us. Even when I was able to flag the waiter down he walked away before my wife could order a drink, which then we had to stop him to ask for her order. Definitely had an error that woman should better be seen. The drink was amazing though, best Old Fashioned I had on the trip. Exterminate the mice, you are a place with food. Traps aren't enough.
2024 年 4 月に 2 泊滞在
VICからの返信 (投稿日 : 2024 年 4 月 15 日)
Hi Joseph. Thank you for taking the time to send us a review. This is certainly not the atmosphere we strive to provide and I do apologize to both you and your wife that this was your experience. I have shared your comments with our staff and followed up on the issues that you have shared.

8/10 (良い)

Vinodh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What did we like: 1) Located right in the Victoria downtown. If you arrive by Ferry, you can walk to the hotel. 2) Royal BC Museum, Legislative assembly of British Columbia, Fisherman's Wharf, Victoria Pier, Miniature World, Empress Hotel National Historic Site of Canada, Government Street and Victoria Bug Zoo are all walkable from the hotel. 3) The check-in time was 4 pm. We arrived at 10:15 am. We went to the hotel to ask them to hold our luggage. But they told us the room is ready and we can check-in if we want. So, we got our room keys at 10:15 am itself. 4) The lady at the reception was super nice and very helpful. Customer service was quite amazing. What didn't we like: 1) We paid $20 (Canadian dollars) per day for parking, but we got a parking spot in a public garage that is a few blocks away. The problem is, it is a gated parking lot and there is no attendant on the weekends. The hotel has only two key cards to go in or out of the garage that is a few blocks away. So, every time you have to take your car out or to park it during weekends, you have to go to the hotel and get the keycard from the reception and then bring it back immediately (because they have only 2 access cards). 2) There is no Microwave in the hotel room. 3) If you do not wear formal shoes and buttoned up shirts with a collar, you cannot use their on-premise restaurant or reading area. But they do have some shoes and shirts that you can borrow if you want to use these facilities.
2024 年 3 月に 2 泊滞在
VICからの返信 (投稿日 : 2024 年 4 月 3 日)
We are so pleased that you enjoyed your stay! I have shared your comments with our team. We hope your travels bring you back to the city soon.

8/10 (良い)

Susan

2024 年 3 月に 1 泊滞在
Graceからの返信 (投稿日 : 2024 年 4 月 15 日)
We are pleased to see you enjoyed your stay and hope to see you again!

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great classic building, very friendly and helpful staff. Close to everything downtown. Will stay again
2024 年 3 月に 2 泊滞在
Minからの返信 (投稿日 : 2024 年 3 月 12 日)
Good day Kevin,Thank you for your warm review. We are so glad that you enjoyed the stay with us and had a good experience. We look forward to welcoming you again.Have a great day.Sincerely,

10/10 (非常に良い)

JOHN

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The parking was a hassle
2024 年 3 月に 3 泊滞在
VICからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your review. We are pleased you enjoyed your stay at the Inn. We realize the off-site park-ade is not ideal and do apologize that it was inconvenient.

10/10 (非常に良い)

Gayle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff were amazing. The property is so quaint and the original artwork in common areas was impressive. I would recommend mentioning to guests that there is a dress code for the dining room. I was in town for a running race and had not brought anything other than jeans, a nice sweater and my Blundstones.
2024 年 2 月に 2 泊滞在
VICからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you Gayle! We are so pleased you enjoyed your stay. I have shared your comments with our team.

10/10 (非常に良い)

Aaron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would stay again
What a nice place! Close to everything and not too expensive for where it is
2024 年 2 月に 1 泊滞在
VICからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for staying with us, Aaron! We are pleased that you had a great stay and hope to see you again.

10/10 (非常に良い)

Ariane

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a wonderful stay. Great dining options and friendly staff. Property is very historical.
2024 年 1 月に 1 泊滞在
VICからの返信 (投稿日 : 2024 年 1 月 24 日)
We are so pleased that you had a great stay. I have shared your kind review with the staff. We hope to see you again!

10/10 (非常に良い)

Ian

2023 年 12 月に 1 泊滞在
VICからの返信 (投稿日 : 2024 年 1 月 3 日)
We are so happy that you enjoyed your stay! Thank you.

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you for your review. We are so pleased that you enjoyed your stay and hope to see you again soon!

8/10 (良い)

Piers

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
Vicからの返信 (投稿日 : 2023 年 9 月 2 日)
Thank you for staying with us!

8/10 (良い)

Anne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 5 泊滞在
Vicからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for staying with us and for leaving us a review.

6/10 (普通)

Edward

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Great liocation, but the room did not match the description or photos and was in need of a refresh. The common areas were nice, but the smell of fish from the resturant could be smelled throughout the common areas and first floor. Friendly staff, nice reading room.
2023 年 8 月に 3 泊滞在
Vicからの返信 (投稿日 : 2023 年 8 月 23 日)
Thank you for takign the time to leave us a review. we were pleased you like the location. Every room at the inn is unique. I have shared your comments with our team.

10/10 (非常に良い)

Manish

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A clean and well kept property. Has preserved Victorian heritage and abound in classic style. Must have experience
2023 年 8 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 8 月 15 日)
We are so pleased that you enjoyed your stay and our heritage building. We hope the rest of your trip was fantastic! Thank you for your review and for staying with us.

8/10 (良い)

John

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Mice and expensive
Charming building but full if mice on 1st floor. Great coffee/tea service, reading room, library, and locker rooms. Big room but pricey on value.
2023 年 7 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 7 月 30 日)
Thank you for your review. We are pleased that you enjoyed the historic building and the Parliment View King room.

10/10 (非常に良い)

Mark

2023 年 7 月に 3 泊滞在
Vicからの返信 (投稿日 : 2023 年 8 月 5 日)
We are very happy that you had a great stay and we hope your travels bring you back to Victoria soon! Thank you for your review and for staying with us.

8/10 (良い)

Irene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Like = Quiet property, friendly staff, location to harbor Dislike = stairs to get to the front door were a bit difficult with luggage.
2023 年 6 月に 2 泊滞在
Vicからの返信 (投稿日 : 2023 年 7 月 14 日)
We are please that you had a good stay. If you find yourself in Victoria again, we do have a ground level entrance to the elevator. Thank you for staying with us!

8/10 (良い)

carmel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 3 泊滞在
Vicからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you for your review!

10/10 (非常に良い)

Kate

2023 年 6 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 6 月 8 日)
Thank you for staying with us! We are very pleased you had a great stay.

10/10 (非常に良い)

Tony Hung

2023 年 6 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 6 月 7 日)
We are very happy that you enjoyed your stay. Thank you for your review!

10/10 (非常に良い)

Katherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
So convenient to Harbour Air terminal and all of downtown area. In a safe location. Loved the hot coffee in the morning. Very comfortable accommodation and the staff were amazing. I will return.
2023 年 6 月に 2 泊滞在
Vicからの返信 (投稿日 : 2023 年 6 月 7 日)
Thank you for your lovely review! we are pleased that you had a great stay and have shared your comments with our team. Looking forward to welcoming you back the next time you are in the city.

10/10 (非常に良い)

Fred

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great pkace
2023 年 6 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 6 月 4 日)
We are very happy that you enjoyed your stay and hope to see you again!

10/10 (非常に良い)

DAVID

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It has character.
2023 年 4 月に 4 泊滞在
Vicからの返信 (投稿日 : 2023 年 5 月 2 日)
We appreciate your review and are happy you enjoyed your stay!

10/10 (非常に良い)

Dawn、Prince George

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful boutique hotel. Old world charm with new world amenities within or nearby. Take note of the stairs in the picture as the entrance is not clearly marked. The hotel staff were all amazing. I enjoyed riding in the oldest elevator in Victoria. Room/bed were clean and comfortable and the location is perfect. I would definitely stay again.
2023 年 4 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 5 月 2 日)
Thank you for staying with us and for your lovely review! I have shared your comments with our team. We hope your travels bring you back to Victoria soon.

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Time warp in a good way. Club members were welcoming. Great location
2023 年 4 月に 2 泊滞在
Vicからの返信 (投稿日 : 2023 年 4 月 26 日)
Thank you for your review- we are pleased that you enjoyed stay!

8/10 (良い)

Garry

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A lovely little hideaway leaving one feeling very comfortable with fantastic service, friendly, respectful and very helpful staff.
2023 年 4 月に 4 泊滞在
Vicからの返信 (投稿日 : 2023 年 4 月 26 日)
Thank you for your kind words about the staff. I have shared your comments with them. We hope to welcome you back another time!

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location and the front desk staff were very helpful with restaurant recommendations. Everyone there was professional and welcoming. Experience was first rate.
2023 年 4 月に 2 泊滞在
Vicからの返信 (投稿日 : 2023 年 4 月 21 日)
Thank you for your kind words about the service from the staff! I have shared with the team. we appreciate you staying with us and hope to see you again.

10/10 (非常に良い)

Dorothy

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was so great. The staff were all incredibly friendly and helpful. The location was amazing along with the character with such an old hotel! Having the original elevator with metal grates and wooden door was so fun! We really enjoyed our stay!
2023 年 4 月に 3 泊滞在
Vicからの返信 (投稿日 : 2023 年 4 月 21 日)
We are so pleased that you enjoyed your stay! I have shared your kind words with our staff. We hope your travels bring you back to the city again soon.

10/10 (非常に良い)

Bonnie、North Saanich

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice quiet stay.
2023 年 3 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 3 月 11 日)
Thank you for your review Bonnie! we are pleased that you had a nice stay and we hope your travels bring you back to Victoria soon.

10/10 (非常に良い)

kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Centrally located, great staff, and a really nice, comfortable room with a view!
2023 年 2 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 2 月 24 日)
Thank you for your kind words about our staff! We are pleased you enjoyed your stay.

10/10 (非常に良い)

Rick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Most hotels in this price range provide a couple of bottles of water - not here. No drinking glasses, only wine glasses. No alarm clock and the robes are really worn and frayed. Having said that, it's a beautiful property, staff is excellent and the location is great. My gripes are minor, just saying they could up their game a bit.
2023 年 2 月に 1 泊滞在
Vicからの返信 (投稿日 : 2023 年 2 月 19 日)
Thank you for your review Rick. The new robes have arrived and we hope to see you again!

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not as expected
Thin walls, unaccompanied children, and no staff available to address it. It just wasn't a place to sleep. For place with rules that include a dress code, I expected a better experience. The room was also dirty and the walls had improperly patched holes and scapes everywhere.
2022 年 12 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 12 月 26 日)
Thank you for taking the time to give us your feedback. We have addressed some of your concerns and apologize that your stay was not restful.

10/10 (非常に良い)

Mohammad

2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Gary、Kelowna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was fine. The only downside was that .... the only parking available for guests is either on the street if you can find a paid spot or some distance away in a public parkade.
2022 年 8 月に 2 泊滞在
Vicからの返信 (投稿日 : 2022 年 9 月 15 日)
Thank you for taking the time to leave us a review. We hope to see you again the next time your travels bring you to Victoria.

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great to stay in such a wonderful heritage property and a wonderful experience
2022 年 8 月に 2 泊滞在
Vicからの返信 (投稿日 : 2022 年 9 月 15 日)
Thank you for your kind review. We are so pleased that you enjoyed your stay and we hope to see you again!

4/10 (不満)

Jason

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is historic but with that comes the challenges of older buildings, no a/c, antiquated and tiny elevator, tiny room and small bathroom. Would have been good to know ahead of time that there is a strict dress code that goes with this being a private club. Parking was a couple of blocks away and only accessible in the evenings with a pass from the front desk.
2022 年 7 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 8 月 3 日)
Thank you for taking the time to leave a review.

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great historic hotel. Beautiful inside and the patio dining was great.
2022 年 7 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 7 月 26 日)
Thank you for your kind review! We are so glad that you had a great stay. We hope to see you again.

6/10 (普通)

Judith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Beautiful architecture. Property was obviously a grand inn/club in its day. Has become a little tired. Some of the furnishings were not to the standard one would expect, especially in the room. Staff was very nice and helpful.
2022 年 7 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 7 月 17 日)
Thank you for your kind words about our staff! We appreciate your review and will take a look at the furniture. We hope to see you again.

10/10 (非常に良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very unique club atmosphere. Rooms and finishings were a bit retro sort of old school, but very comfortable. The only small issue is that if you have a vehicle to park, the parkade is a couple of blocks away. It is very secure so no issues that way, just a bit of a walk to get there.
2022 年 7 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 7 月 16 日)
Thank you for your kind words. We are so pleased that you enjoyed your stay!

8/10 (良い)

Candace

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a big like staying at the Empress, but quieter. I loved that the windows opened fully. It is a very old world kind of place with an extensive art collection. The food in the dining room is quite good. It is a little odd not having coffee in the room as you have to wait until 7 am or go out. It is a membership club foremost and they are serious about the dress code. An interesting experience and I would stay here again.
2022 年 7 月に 4 泊滞在
Vicからの返信 (投稿日 : 2022 年 7 月 15 日)
Thank you very much for your kind review. We are so pleased that you enjoyed your stay with us.

8/10 (良い)

Dan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is classic Victorian style
2022 年 6 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 6 月 18 日)
Thank you staying with us! We are so glad you enjoyed our heritage building.

6/10 (普通)

Jocelyn

良かった点 : 清潔度
Probably wouldn’t stay here again, room was lovely but no coffee maker in room, had to carry our luggage up stairs to get into the building, parking was off site.
2022 年 5 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 6 月 18 日)
We are glad you liked our room. Thank you for taking the time to let us know what we could do better to make your stay more comfortable.

6/10 (普通)

Richard

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Historic but smells
Hotel was beautifully decorated however the building and room smelt. The historic elevator was fun to use. The rooms were less than average and lacked many amenities of hotels.
2022 年 5 月に 1 泊滞在
Vicからの返信 (投稿日 : 2022 年 5 月 18 日)
Thank you for your review. We would love to discuss further with you.

10/10 (非常に良い)

Elvie

2022 年 4 月に 1 泊滞在

6/10 (普通)

Rob

出張
良かった点 : 清潔度、スタッフとサービス
Needs room updating and in-room coffee makers would be nice. I appreciate the age of the building but the rooms and furniture are very dated.
2022 年 4 月に 1 泊滞在
Guest Servicesからの返信 (投稿日 : 2022 年 5 月 1 日)
Thank you for sharing your thoughts with us! Because we are a heritage building, our furniture and décor is meant to maintain that feeling rather than modernize it, but it is very fair that that would not be to everyone's tastes! Your suggestion for in-room coffee rather than the coffee served to all our guests in our reading room has been passed on to management.

10/10 (非常に良い)

Corey

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 4 月に 3 泊滞在