NO FRONT ENTRANCE ACCESS FOR LUGGAGE DROP OFF, MUST PARK 20-35 METRES AWAY IN A LOADING ZONE, CROSS A BUSY BIKE LANE ALL WITHOUT A LUGGAGE TROLLY AVAILABLE FROM THE HOTEL TO TRANSFER LUGGAGE. THE LOADING ZONE HAD A DELIVERY TRUCK AND ANOTHER VEHICLE FOR OVER 40 MINUTES SO WE HAD TO CIRCLE THE BLOCKS UNTIL THE ZONE WAS AVAILABLE AND THEN STRUGGLE TO TRANSFER LUGGAGE TO THE HOTEL A 1/4 BLOCK AWAY WITHOUT TROLLY. ONCE UNLOADED WE NEEDED TO RETURN TO VEHICLE AND FIND A PAID PARKING LOT IN THE SURROUNDING NEIGHBORHOOD, DOWNLOAD AN APP TO PAY 34.00 A DAY FOR PARKING. HORRIBLY INCONVENIENT, TOOK APPROXIMATELY 1.5-2 HOURS TO WAIT FOR LOADING ZONE TO CLEAR, TRANSFER LUGGAGE AND THEN FIND SUITABLE PARKING QUESTIONING SAFTY OF THE VEHICLE WITHOUT SECURITY. 1ST NIGHT THE LARGER PENTHOUSE SUITE DOWN THE HALL WAS RENTED OUT FOR A LARGE PARTY, KEPT US AWAKE THROUGHOUT THE NIGHT, SECOND NIGHT THE GROUP NEXT DOOR CAME IN AT 230 AND WE NEEDED TO CALL AGAIN NUMEROUS TIMES TO BE ABLE TO SLEEP. SO IF YOU LIKE TO UNLOAD YOUR LUGGAGE AT A COVERED SAFE DEPENDABLE HOTEL ENTRANCE FRONT DOOR, AND SLEEP AT NIGHT THEN AVOID THIS PLACE. THE ROOMS ARE INTERESTING, THE BUILDING IS COOL, THE LOCATION IS AMAZING, BUT I ALSO LIKE TO SLEEP AND DO NOT WANT TO STRUGGLE IN THE MIDDLE OF A BUSY CITY STREET TO FIND A PARKING SPOT TO THEN STRUGGLE TO CARRY HEAVY LUGGAGE A 1/4 BLOCK TO THE ENTRANCE WITH OUT HOTELS ASSISTANCE. THE STAFF DID NOT RESPOND APPROPRIATELY TO OUR CONCERNS, STATING MANAGEMENT WAS AWAY.