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Relais Piazza San Marco

Travelers find a peaceful escape at this St. Mark's Square hotel with practical amenities like babysitting services and laundry options for hassle-free stays

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Relais Piazza San Marco, in St. Mark's Square, offers a quiet retreat with practical conveniences. Guests enjoy in-room WiFi, continental breakfast, and concierge staff's insider recommendations for perfect Venice explorations.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 11 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 200 per person (roundtrip)
  • Airport shuttle fee per child: EUR 200 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Relais Piazza San Marco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Relais Piazza San Marco?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Relais Piazza San Marco?

Check-out is at 11 AM.

Does Relais Piazza San Marco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Relais Piazza San Marco located?

Located in Venice City Center, this hotel is steps from St. Mark's Square, St. Mark's Basilica, and Doge's Palace. Rialto Bridge and Ca' d'Oro Giorgio Franchetti Gallery are also within 15 minutes. Venice Santa Lucia Station is 26 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

9.4

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 193 reviews
Rating 8 - Good. 79 out of 193 reviews
Rating 6 - Okay. 34 out of 193 reviews
Rating 4 - Poor. 10 out of 193 reviews
Rating 2 - Terrible. 11 out of 193 reviews

Reviews

Verified

10/10 Excellent

Ricardo Machado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good as expected, the room and staff are excellent.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, literally in San Marco Piazza, small hotel with unique rooms, I got room 6 and was very nice with small terrance overlooking San Marco's dome.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luciano was great! Cute little hotel and the ac worked wonderfully! Loved it there!
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally next to St Marks Square. Beautiful room. Great staff. We will be back. Love this hotel.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Very old but did the job…clean place for a night
Stayed 1 night in Aug 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed here mid September 2022. After reading some of the reviews I was a little concerned but was relieved on arrival. We arrived early morning to be greeted warmly. Shown to our room which was located in another building. The room was in need of some TLC but was clean. The bed was comfortable and had a good nights sleep. Someone had left a review about the hot water but if you leave the water running for a short while the hot water begins to flow. Location was great and after the first night got use to the bells.
Stayed 7 nights in Sep 2022
Verified

8/10 Good

cinzia

Liked: Cleanliness, amenities, property conditions & facilities
Molto Centrale. Decisamente la posizione
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praticamente in questa camera sei dentro a San Marco…apri il balcone e hai i cavalli della basilica a pochi metri e poi una vista sulla piazza che di sera è spettacolare.. La camera bella comoda pulita Il personale super accogliente e simpaticissimo e molto disponibile …insomma tutto SUPER ci ritornerò di sicuro
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff are very friendly and helpful. The room is spacious and beautiful.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Simona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rispetto al preventivo ricevuto, all’arrivo mi è stato richiesto il doppio della tassa soggiorno naturalmente senza ricevuta. La posizione è ottima ma non è certo un 4 stelle.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, room comfort
Great location. Clean Room. Good service.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Siegfried

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Super Lage, große komfortable Zimmer. Aber leider höhere Stadtsteuer kassiert ohne Beleg, kein Sekt wie versprochen, überhaupt Kühlschrank leer, Mobiliar tlw. Defekt, WC Absaugung tropft stark auf WC (man braucht Schirm auf WC). Ansprechperson nur bei SCHLÜSSEL Übergabe und Steuerzahlung anwesend. Rezeption wurde saniert und war nicht aktiv.
Stayed 4 nights in Nov 2021
Verified

8/10 Good

piumatti

Liked: Cleanliness, room comfort

Relais san marco venezua

Posizione strategica .. bellissima . Stanza grande abbastanza oulita. La camera avrebbe bisogno di un po di lavori di manutenzione . Nn ce la reception .. ma ti danno un riferimento tekefonico x qualunque problema.4 euro di tassa soggiorno a testa al giorno mi sembra un po caro e ci avevano promesso una bottiglia di vino ma nn l abbiamo vista .. posizione fantastica centro
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location would stay again

Excellent hotel, very helpful friendly and approachable in a awesome location near St Marks. Decor was outstanding and to a high quality. Multi lingual reception. Overall would stay again
Stayed 1 night in Oct 2020
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagyszerű.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tres proche de la place san marco . Tranquillité du lieu .
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Room ok but no service desk which made checking in take forever and visiting a different hotel. Room in need of attention, loose electrical socket, washroom tap not working. Also room nowhere near the standard of the rooms in the photographs. Feel mislead and disappointed
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Relais Piazza San Marco, no es un hotel. Es un B&B que depende del hotel Bella Venezia. El B&B, no tiene seguridad y está descuidado. La recepción del Hotel Bella Venezia aceptó cambiarme a este hotel.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita! Funcionários gentis, limpeza impecável. Recomendo!!
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Christianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável e clássico!

O ambiente é clássico e confortável. Excelente localização é ótimo atendimento! Recomendo!
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Sylvia I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wnderful Piazza San Marco Relais!

A wonderful experience. Staff, service, location...all good!! It's an "I'll be back asap" sort of feeling. Defenitely a great experience!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

CENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ste hotel vale a pena

Hotel com localização excelente, atendimento espetacular e café da manhã delicioso. Há elevador apenas a partir do segundo andar. Quarto lindo
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Anne-Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Lovely helpful staff. Incredible location and v
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The gentleman on reception was lovely, however the room was tired. Fixtures were not well maintained. Only had cold water when showering in the mornings meaning they didn’t have hot water on for the whole day. Electric point in bathroom was intermittent so I couldn’t charge my phone. And.....this is the worst bit...reception didn’t open until 11am!!! So when I wanted to check out and leave my luggage so I could go sightseeing they were shut. Had to leave my keys on the floor outside the locked reception door and take my luggage across town to a storage locker. Called the out of hours number (for another hotel) and was spoken to really rudely. I paid a fortune for a tired, dates, dark, noisy room with no hotel staff when you might need them. Shocking!
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkout was not smooth. No place to leave keys that I could see so I left outside reception front door. I tried calling the “9” extension twice but they don’t pick up during late hours. Glad there wasn’t an emergency. I had to leave to catch the 5:55am water taxi. I didn’t care for elevator not being operable after reception closes. After long days of walking having to walk up and down 3 flights of stairs was annoying especially when I had to leave early with my luggage. I think reception should have the water taxi schedule if possible. It would have been extra helpful. I was told to go to water taxi station but again after long day I just wanted to go to room. TV in bedroom didn’t work well and was only able to get 2 channels. What was nice was at least having 24/7 access to hotel with keys. The room was spacious and equipped with mini fridge and a desk. Bed was big, clean, as was bathroom. Location was excellent in the heart of San Marco Square. Overall very nice stay. But the little things matter in hotels and those little things would have made such a difference.
Stayed 2 nights in Sep 2019