4/10 Poor
Luisa
Traveled with family
May 20, 2024
Disliked: Staff & service, amenities
This property has the best location you can imagine; however, it has a lot of negative issues. For instance, the check in was not smooth, given the fact the property owner sent us directions about an hour before our arrival. Keep in mind, the checking time is until 1:00pm. After that, they charge you extra 20€. The worse of all was the lack of AC, although I booked this property because AC was listed. When we got there, I called the owner to request the AC to be turned on, it was off and locked, and she declined my request. She stated it was the law to keep the AC off and that we did not need it. She suggested to open the windows, however, there were mosquitoes. We were supposed to get a room with view to the courtyard, but the courtyard was a space where the restaurants downstairs keep their trash. You can just imagine the view and noises! The second night, the owner was in the property and told she was turning the AC on because the temperature reached the highest on that day. I am not sure if this was accurate, but what I know is that the temperature in both days we were there reached the same highest: about 27 Celsius. I did contact Expedia, so I don’t if they actually talked to the owner. Bottom line, if location is your number one priority, this is the place, and you don’t mind the heat and the lack of attention and rudeness.
Luisa
Stayed 2 nights in May 2024