バサント クンジ ホテル

「After I booked the hotel I received an email with check in instructons and a phone number. I was arriving at 1am so I wanted to verify it wasn’t a problem. I was informed it was a home stay and to call him when we arrived at the airport and that the time was fine. I called him and had a friend from India that was with us call on his phone. NO ANSWER AFTER MULTIPLE CALLS. After a long flight I arrive to no hotel at 1 am. I have to have a taxi driver take us to a airport hotel that was open....

「Lovely Experience, wonderful staff」

「On September 21st, we toured the city. The hotel concierge kindly assisted us, and we enjoyed sightseeing in a car driven by a hotel employee. Along the way, one of my companions switched to an Uber to go to a different destination. At that time, the hotel employee driver greeted the Uber driver and took a photo of the car's license plate. We are very grateful for this kind service.」

「They have no airport shuttle. They sent a taxi in a sea of taxis and it made things super complicated. Then the next day I had a second plane to catch but now there was no transportation because apparently it’s one shuttle per stay!! I mean we choose airport hotels because they are pit stops. Also check in was complicated. They couldn’t find my Expedia reservation, asked for vouchers. What vouchers?!?! Had to call manager. Ugh. Then I ask for my king bed which was in my reservation. Side...

「Great hotel 」

「接客、施設、レストランの朝食全てに満足！ 」

「表示されるホテルの場所と実際の場所が違う。またホテル名が変わっており、なかなか見つからなかった。場所が違うのであれば、そもそも選ばなかった。」

「clean bedroom」