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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a view of the street outside through large windows.
Relax by the rectangular pool surrounded by a spacious deck.
Walkway leads to the entrance of this building, flanked by neatly trimmed hedges and large windows.
Two single beds with white linens, a desk with TV and compact refrigerator, and a wall-mounted light fixture.
Relax in a shaded outdoor seating area with a bench and a low wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
The current price is ￥29,018
￥33,660 total
includes taxes & fees
Jul 23 - Jul 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed
2 bedrooms
Hair dryer
  • 19 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(53 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(33 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.6 out of 10
Excellent
(36 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
V7P 3B4, BC, District of North Vancouver, 1634 Capilano Road

What's nearby

  • Stanley Park - 3 min drive - 2.6 km
  • Vancouver Aquarium - 8 min drive - 6.1 km
  • Canada Place Cruise Ship Terminal - 9 min drive - 7.7 km
  • Canada Place - 9 min drive - 7.7 km
  • Vancouver Waterfront - 9 min drive - 7.7 km

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys Burgers & Fries - ‬17 min walk
  • ‪Blaze Pizza - ‬19 min walk
  • ‪Starbucks - ‬14 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 74 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and housekeeping

Languages

Arabic, Chinese (Cantonese), English, Farsi, Filipino, Hindi, Vietnamese

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 1,621 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 21 to October 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on Jul 23, 2025 start from ￥29,018, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western North Vancouver Capilano?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

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SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1118 reviews
Rating 8 - Good. 386 out of 1118 reviews
Rating 6 - Okay. 135 out of 1118 reviews
Rating 4 - Poor. 65 out of 1118 reviews
Rating 2 - Terrible. 51 out of 1118 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

We had a great stay. The staff was really nice and let us check in early.
Stayed 1 night in Jul 2025

10/10

Very lovely area.
Stayed 5 nights in Jul 2025

8/10

It was clean and had everything I needed for one night stay.
Stayed 1 night in Jun 2025

6/10

Very large rooms with kitchenette that would be good for longer-term stays
Stayed 1 night in Jun 2025

8/10

Rooms are very clean although outdated. Easy walk to eateries and supermarkets. Good location and reasonable price compared to other hotels.
Stayed 1 night in Jul 2025

10/10

Great stay
Stayed 2 nights in Apr 2025

8/10

Love the quietness of the hotel!
Stayed 1 night in May 2025

10/10

Staff was wounderful, rooms wete nice and clean
Stayed 1 night in May 2025

8/10

Great for quick stay over.
Stayed 1 night in Apr 2025

8/10

Decent hotel, all
Stayed 1 night in Apr 2025

10/10

Excellent friendly staff, clean rooms, convenience to direct routes for travel. The Dutch Pannekoek house has awesome food!
Stayed 1 night in Apr 2025

8/10

According to its stars it is a great hotel
Stayed 1 night in Apr 2025

8/10

Excellent staff, very friendly and welcoming. Good value for money and great location for visiting Capilanos.
Stayed 1 night in Apr 2025

6/10

The hotel room needed updating. Location was good.
Stayed 3 nights in May 2025

10/10

The property was good and well maintained.
Stayed 3 nights in May 2025

8/10

Reception staff very friendly, efficient and helpful. Good location- close to Capilano bridge, Stanley Park. Good value for money. Reasonable restaurants within walking distance.
Stayed 1 night in Jun 2025

6/10

Very overpriced for such an old motel. Most uncomfortable bed, and pillows were very lumpy, however, the room was clean and quiet.
Stayed 3 nights in Jun 2025

10/10

Friendly people at the reception and confortable accommodation for resonable price.
Stayed 5 nights in Apr 2025

10/10

Room was clean, and staff was friendly.
Stayed 3 nights in Mar 2025

8/10

Convenient to get to Lions Gate Bridge and the Upper Levels Highway.
Stayed 2 nights in May 2025

2/10

Smoking Smell in the room, very bad, not that clean
Stayed 1 night in Jul 2025

8/10

Staff is great. Property is clean and tidy .
Stayed 2 nights in May 2025

10/10

The Capilano Hotel was perfect in every way and they looked after us in a professional manner, like providing a tea kettle instead of a perculator. The Room was spacious and newly renovated. The stay was very convenient and restful.
Stayed 4 nights in May 2025

8/10

very busy area, but very convient
Stayed 1 night in Feb 2025

4/10

Beds were terrible. Both had a large split in them. We checked out early.
Stayed 2 nights in Jun 2025