Vails Gate Vacations from ￥181,427

everything was clean including the restroom. good air conditioning as well as nice mattress with thick pillows. TV was nice I didnt know how to change it to smart TV though as I saw on the Remote it said “Smart”. The shower got hot really quick and it was a nice quiet stay. Breakfast was amazing a lot of options and it tasted good.

Courteous staff, spacious rooms!

Suite I paid for was not available for first night- not sure what went wrong…

Staff is very helpful and the property was cleaned and because of the cold weather the pool was close.

Room was really nice and spacious and clean. Definitely nicer than most. The lobby was beautiful with fireplaces and comfortable furniture. It was just the food situation and sparse staffing that would make me never stay here again. There was no complimentary coffee in the lobby — even the cheepest most terrible places have that. And the breakfast situation sounds a lot better than it is. There were few choices and just one guy back there taking orders, cooking it and serving it. I watched a man wait ten minutes just to buy an expensive cup of black coffee while the cook made our food. No one was there to help him. This is not the staff’s fault — it’s the management/corporate decisions that make this place not a pleasant place who want to enjoy the hotel experience beyond just a nice room. I think simple things like coffee in the lobby, more staff, and more breakfast choices wouid go a long way