4/10 (不満)
Jamie A.
2025 年 7 月 19 日
良かった点 : 清潔度
Disappointed
We arrived and the home was clean and plenty of room. That was the best part. No chairs or grill on the deck. Grill fine but no chairs we wanted to sit on the deck. They did eventually bring some cheap camping chairs. Lacked kitchen supplies for making meals, pool was under construction which was the reason we booked this one. When I asked if there was an alternative they said we have a great pool on site. Clearly they didn’t know it was under construction. The biggest issue was we were told we had two parking spots. We o my needed one but didn’t even get that. When I asked about it was told there is additional parking on the street and that parking was approx a half mile walk. That is where we had to park after I dropped my sleepy parents and kids off. Walking down the hill in the dark with no sidewalks. They were not helpful and I had to contact them multiple times. I was extremely disappointed. I think the bigger problem was the company running the show Vasca. They also ran our first VRBO and we have a few issues with that one as well. I have never ever in all the years of using Vrbo had this many issues or really any issues. I have never even wrote a bad review. After the first tried to give me a 45 dollar discount I did get one night refund minus fees. Wouldn’t recommend staying here. We won’t be back.
Jamie A.
2025 年 7 月に 4 泊滞在