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"great breakfast and onsen and access to kita slope. "

"We stayed 2 years ago & loved Hitohana so decided to stay again this year for 9 nights. This year equally as good if not better than previous stay... what made it even better were the staff who remembered us from 2 years ago. Lovely large room, comfy beds with kitchenette which was great if we decided to just eat in. Breakfast has great selection of food including locally sourced ingredients. Dinner menu also good with range of choices. Overall the hotel has great staff, quality amenities without being ostentatious, making it very comfortable for a longer stay. Highly recommend."

" Good"

"Room was spacious and clean. Love their free yakult/ice cream area and the private onsens"

"Very clean, and very generous and kind staff. I would absolutely stay again."

"Great location. Did the trick"

"Good staff Great rooms on two level - cabin style Great bathroom Dry room very convenient in the winter"

"Room was quite hot with poor circulation and there was not way to cool it down, staff said AC didn’t work and windows wouldn’t open. Other than that nice property and very clean. "

"The unit itself was gorgeous! Location was perfect. Literally a 2 minute walk to the main base. Nice coffee shop in the lobby offering grab and go as well. The disappointing aspect was the service. It felt like we were in an Airbnb with no service. Often times you’d pass the front desk and it’d be completely empty. Upon checking in we were not told about parking, resort area, direction, amenities etc. it felt very rushed and do it your own kind of service. They didn’t respond to emails I sent prior to the stay sling for dinner recommendations and room inquiry. The only way to connect with the staff is through WhatsApp. Not a fan of the service and feel like it shouldn’t be advertised as a hotel. "