Urata Vacations from ￥207,844

Room was great. This is an older building but was kept nice. We had visited wyndm and sofietel and both are much more larger facilities and definetly 5 star compared to palms. For the price and the size with less people and the location of palms being aross the street from the harbour docks where most of the activites start from i would recommend palms. The restuarnt downstairs is perfect. The pool is small but still relaxing and we made use of it a few days. The size of the 2 hed and 2 bath was perfect. The rooms were clean we did not see any creatures in our room. We are from Canada

Brilliant location just steps away from the Port, which is exactly where we needed to be for an early morning ferry. Staff were warm and welcoming, and were able to give us an unexpected early check-in which made life so easy - we'd arrived on an earlier flight than planned. Room was enormous, and well kitted out for a longer stay with family - we will definitely be back. Vinaka.

We enjoyed everything -friendly helpful staff and fabulous resort and villa

Reception, food and beverage staff and activities staff were very nice and always accommodating. Housekeeping was a bit hit and miss and hotel needed reminding to replenish water bottles, coffees and towels. Plenty of interesting and fun activities for all ages.

Staff were very friendly except for the Indian girl at the front desk. Not very friendly and didn’t smile. Rooms were great, peaceful and clean. Overall I enjoyed my 2 nights stay. Thank you Tanoa International…