Find hotels near University of Wisconsin River Falls, River Falls from ￥13,052

"Room smelled a li"

"We checked in at 4pm, when it says on their website that check in time starts. Upon arrival, we were told that our room wasn't ready yet and that they didn't know when it would be ready. We arrived at 4pm so that we could sit in the hot tub before the concert at Treasure Island started at 6pm. We missed out on the hot tub and had to get ready in the main hallway bathroom since our room still wasn't ready. It was dissapointing. And the hot tub is closed on Mondays so we weren't able to use it the following morning either. "

"There is no signage for you to be able to find your room. We got lost twice and had to call the front desk and he told me “just to come back to the front”. He showed me on a piece of paper how to get to my room when he should have at least offered someone to walk us, or partially walk us there. The key didn’t open the pool so someone already inside let us in, stating their keys didn’t work either. We watched 2 other groups of people walk around lost looking for their room as well. Needed a cot for my daughter and extra blankets because one blanket per bed isn’t enough for 4 people, took over 45 minutes to receive (we were very tired by the time we received the cot) my husband called to check on it the first time, and 15 minutes or so later I called and was immediately put on hold with no answer so I hung up. The light on the balcony, we couldn’t access, was left on all night and our curtains didn’t close all the way enough to block said light. Took a shower in the morning and had no conditioner in the container attached to the shower wall. Used the lotion (also connected to the wall) that states “squeeze gently” which I did, top popped off and lotion went all over. Parking was a joke. Will not stay again. Beds come off more full size rather than queen size. That sucked. "

"The check in staff gave us a room at the end again "

"Yes"

"This was one of the best hotels that I have stayed at. WIFI worked great. On site restaurant is a big plus for those of us that aren't up to exploring the area. Thank you. "

"Beautiful hotel but no refrigerator in our room. I had to ask for a bucket of ice, which the staff kindly got for us. Also...no hotel room phone? That was different. Otherwise, very cute. Very cool hot tub/rooftop deck. "

"Would go back, nice place for the price. Decor is charming. Large parking lot, well lit. We did not have a working clock to look at during the night...should have notice sooner."

"This was a solid chain hotel for an overnight stay. The room was very clean and comfortable. The bed placement was odd, close to walls"