University of Alcala

The hotel is a nice building. The issue wasn’t with the building but it as the fact that you have thermostats in your room but couldn’t control the temperature. Yes, it was November but it was warm during our visit so the rooms were hot. Also, the staff was not very helpful with recommendations. They speak as if they know what they are talking about and then when they are pressed about what was said, they back track. For example, we were interested in a wine tasting “TOUR”, one of the staff recommended a local place, book cab and all. Why was this a wine store, not vineyard. 😡 I wont be going back

Great location near to a lot of places