5 star view and room but with 1 star service and management.
The view and room itself in this hotel is incredible and would be a 5 star place to stay. Unfortunately it’s really let down by the way it’s managed and the service.
The service is really average and for the price your paying it’s not good enough. For example you don’t even get tea and coffee with the average breakfast they provide, they try and charge you extra.
There is also a big issue with bugs and ants, completely understand the hotel is in the forest so outside will have bugs but they could have some repellent at the room entrance to stop so many animals getting in.
All in all with some improvements this could be an amazing hotel but currently for the price you pay it isn’t worth it.
Karl
2024 年 8 月に 3 泊滞在
2/10
This hotel is as far from a 5 star hotel as it gets. The pictures lie! We had booked 3 nights, but left as soon as we could after staying one night. Dirty sheets and rats in the restaurant speaks for itself. Please do not spend your hard earned money at this hotel. It’s a scam and should not be rated as a 5 star hotel. All images must be photoshopped.
Camilla
2024 年 7 月に 3 泊滞在
6/10
the rooms smelled of raw sewage whenever someome above us used the bathroom. The cleanliness of the breakfast area was awful with insects crawling all over the food, which had some very limited options. The dining in the restaurants was above average. The staff were excellent. Great potential for the resort, just lacked the cleanliness and amenities of a property one would expect for the price paid. Overall, a below average experience and rating.
Hemant
2024 年 7 月に 4 泊滞在
2/10
Vichayaporn
2024 年 7 月に 4 泊滞在
10/10
Please is great for a get away from everything
Victor
2024 年 6 月に 3 泊滞在
10/10
Sharon
2024 年 6 月に 3 泊滞在
8/10
Hun
2024 年 6 月に 4 泊滞在
10/10
Ce fut 4 jours sublimes L ambiance le décor qui fait rêver avec 2 belles piscines 2 beaux et excellents restos avec une mention ++pour la restauration indienne Le bar piscine son ambiance ses cocktails Un endroit paradisiaque pour le plaisir des yeux Suite de luxe royale sublime avec piscine privée coin cuisine très grand lit Personnel aux petits soins disponibles souriants Propreté Calme Vue sur la forêt rivière vue rizières à l accueil
jean louis
2024 年 5 月に 4 泊滞在
8/10
Mikkel
2023 年 10 月に 3 泊滞在
8/10
Bénédicte
2023 年 10 月に 3 泊滞在
10/10
Danae
2023 年 9 月に 3 泊滞在
10/10
Loved staying here, it’s absolutely beautiful!! Very quiet and everyone is so nice. The breakfast options could be better, the food in general is very limited. But a great place to stay, love the private villas.
TORI
2023 年 8 月に 4 泊滞在
10/10
It’s very nice and quite if you after a nice place to relax and live a jungle waterfalls life go there . The view is fabulous
Taif
2023 年 8 月に 2 泊滞在
6/10
Nydelig hotell og nydelige omgivelser, men dårlig/mangelfull service gjennomsyrer hele oppholdet. Kan for eksempel vente 1 time på å få frokosten.
宿泊されたお客様
2023 年 8 月に 2 泊滞在
10/10
Amazing location! The view and pool are beyond words!
Will come back!
cody
2023 年 6 月に 1 泊滞在
10/10
Christopher
2023 年 5 月に 4 泊滞在
10/10
Tranquil beauty surrounds this beautiful hotel perched on a cliff where you can enjoy the infinity pool overlooking the rainforest. Also amazing service and food
Cindy
2023 年 2 月に 3 泊滞在
10/10
Everything was exactly like the pictures and the description.
Ivory
2/10
Brady
6/10
Good location, good service but the food was not at all good.
Dhiraj
10/10
Nice quiet place, polite staff, the room is clean and spacy.