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「No working AC in room (which they admitted they knew a few rooms did not have and still booked them out) and they were unable to switch my room or provide a fan. The lady at the desk tried her best and was able to switch rooms after the first night of cooking in the room, but no management on site during the weekends for any type of refund. This would not have been a major issue if it had not been high 80’s out and cost approx $300 a night….」

「全体に満足しておりますが、特に頼んだわけでもないのにベッドメイキングがされなかったことがあったので、多少減点です。しかしながら、メトロの駅に非常に近くて、快適でした。」

「スタッフさんがとても良い」

「I stayed here on September 1, 2025. This was especially unfortunate because the location was great, the room was clean, and the front desk staff were very friendly. When I went to breakfast around 8:40 a.m., there was no bread or waffles left. By 9:00, the refrigerator with milk and yogurt was already locked, even though I was told breakfast was available until 9:30. It was very disappointing. Also, the trash bin near the coffee station hadn’t been cleaned and there were a lot of small flies...

「Clean room and helpful staff.」

「部屋が広くてゴージャス」

「Our family very much enjoyed staying here. The property is beautiful and the staff went above and beyond to make sure that we were taken care of. We have stayed at many of the top resorts in the world, and this did not disappoint. We will definitely be back to stay again.」