Twelveheads Vacations

"A very busy place as there are no other hotels nearby. The decor is outlandish, and the staff do their best: repeating "no worries" is the extent of staff training. Rooms are stuffy and unventilated."

"The room very clean and comfortable. Staff very helpful and pleasant. Good food and an excellent stay whilst visiting family nearby"

"The site is nice, clean and well maintained. The food was excellent (as per my taste, but as you know... it is very subjective subject). The staff was friendly and kind. However, sorry for being picky, but the noise of a fan from a neighbor room did keep me awake for entire night. I was somehow disappointed by the advert where they were showing having bathtub in room, while actually I got just shower (yes, as you can guess, I am a big bathing person...sorry, nobody is perfect...)."

"The room was clean with usual facilities. Staff friendly. Parking excellent. Breakfast was extremely disappointing. Only toast or cereal supplied as part of the Bed and breakfast charge. Anything else had to be paid for as an extra. This wasn't expected and for the price of the room we feel that at the very least a continental style breakfast could have been supplied. We ended up going to a local cafe for a decent breakfast every day of our stay."

"Fabulous stay, wonderful room, very helpful staff and enjoyed our first stay. The only down side was no air con and only a fan to assist with the high heat. Will definitely be staying again."

"We had a lovely stay at the Greenbank Hotel. The staff were absolutely wonderful - so helpful and attentive. The room was beautiful- clean, spacious and comfortable. We will definitely go back. We will visit again ourselves but will also take our American friends when they come to stay."

"I don't think I've ever been made to feel so unwelcome at a hotel or B'n'B. We were using public transport. We were dropped off by taxi at 10am. Obviously we weren't expecting to check in but I've never stayed anywhere where luggage storage isn't available. The owner's immediate reaction was to tell us we check in isn't until 2. She did allow us to leave the luggage but I was taken aback at the unwelcoming attitude. We came back at 2. Owner complained that she had no details about the booking....

"Clean rooms and looks like they are newly renovated, friendly staff, great amenities, good parking availability - would really recommend this hotel when visiting Truro!"