All guestrooms at Hong Ngoc Hotel include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Room is old and look different to pictures. There are many mosquitoes in the cabinet. Floor wood is cracking. Bed is not comfortable.
TonyT
2018 年 7 月に 4 泊滞在
6/10 (普通)
Derrick
2018 年 7 月 25 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Rude staff
Check-in was difficult. She couldn’t find our reservation and wouldn’t accept my confirmation number or email from Expedia. After waiting for an hour, she refused my request for a manager. She finally contacted them after I asked for her name and said we were going to another hotel. The sales manager found the reservation right away. The staff person continued to blame her computer and the sales manager for the trouble.
So after an hour to check in with my girlfriend translating the whole time, we could care less about the room. It was okay, but nothing special. A good value hotel overall.