4/10 (不満)
Zachary
カップルで旅行
2026 年 3 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I had a terrible experience at this location which is a huge bummer considering what a nice view it has and how much I liked it the first time. We stayed again recently and had just come off an 8 hour drive with two young kids, only to arrive and be told that our reservation and payment was swapped over to the neighboring hotel that’s attached to a casino because the hotel was actually overbooked. Nothing like being exhausted with cranky kids and having to lose 30 minutes of downtime figuring out the details, where to park, etc at the other building. I wouldn’t have minded this much if we were just given a heads-up prior to our arrival, but this felt like a bait and switch ESPECIALLY because we had already paid before arriving.
Zachary
2026 年 3 月に 1 泊滞在