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"All very friendly staff! Always big smiles. The room was very spacious and the jacuzzi tub was great after the first few days of a lot of walking "

"Reception staff were very helpful with resolving a booking issue as well as answering any questions that we had throughout our stay. Very comfortable bed. The hotel designated drivers were great. Hotel is in a great location however being right in the plaza square can be quite noisy when you’re trying to sleep! Bring earplugs. The restaurant was 10/10 - tasty food & service "

"Very friendly helpful staff, good breakfast, comfortable bed, and good value for money. I would go back again."

"Todo bien"

"The staff was very friendly and helpful. The room was clean and the breakfast buffet was delicious."

"The room and bathroom were good and quite clean. The hotel's location is very good, quite close to the Plaza de Armas, and the area is quite safe. The staff is very friendly. It's just a suggestion: it would be good if they offered a better breakfast."

"Smooth process at check in and clean rooms"

"My only complaint is that this hotel is noisy inside. All the walls seem to be thin. I could hear people’s conversations and tv shows from inside my room. One morning I listened to my neighbor in the next room ranting and raving for 40 minutes before I finally went to front desk to complain. I ate the complimentary breakfast only one time; breakfast cereal served with no milk, scrambled eggs served at room temperature, and bland tasteless bread for the butter and jam. The hotel is attractive and the staff members are accommodating, but I will not stay here again."

"Muy buena ubicación. Todo está cerca. Muy buena seguridad y el barrio se ve tranquilo. Gracias a Carmen por su amabilidad y ayuda. De verdad todo excelente. La próxima vez que venga a Trujillo me quedo otra vez aquí. "