Find all hotels by Westgate Resorts in Trappers Ridge, TN

"The staff are really sweet and kind and very efficient with the check in process. "

"Dirty, we all got our socks turned black, huge gap under door, Blood on pillow, had to ask for towels and wash cloths. Had to call and call and call to get deposit back,( the deposit was more than I paid for the room and I would have stayed in better hotel if it was noted when I reserved) and the person acted like it was a big ordeal. The short haired lady after check-in was like a telemarketer bugging the stuff out of every guest to join Windham rewards offering to comp stay. 11:30 pm Hotel staff tried to let drunk guests into my room wrong floor. The staff were not the best personalities at check-in the lady with longer bobbed hair laughed when she informed me of the deposit, and it was more than I paid for the room laughed when I asked about when I would get it back. Many others were complaining at the desk when I checked in too. It is a cheap hotel, and my 7th visit was my worse one and last one. "

"The Inn was extremely clean and the decor was beautiful. Staff was friendly and check in was quick and easy. The room was spacious and the bathroom was clean and had a ton of extra space along with a closet. The only downside to our room was the view. We were overlooking the roof. No pool or mountain view. Would have been nice to enjoy a view from the balcony, except a red roof. "

"The ladies that checked us in were amazing. It was fairly busy yet they were professional and courteous. During our stay the maintenance staff was helpful in guiding us to the areas we were looking for. The lazy river was serene, the hot tub was nice and warm. Check out was seamless."

"M"

"Beautiful resort, great staff! Would go back in a heart beat."

"Very nice and clean. We had a room by the pool which was a nice pool. Definitely stay again. "

"Everything about where the Pigeon River Inn is located is convenient. There are plenty of of dining options and small markets all within walking distance. Many attractions for you to partake in as well. The Inn is fairly well kept aside from Pigeon droppings all over the top floor windows. The staff was pleasant and helpful. I would stay again. "

"The best person was the same both nights. Very helpful and friendly if we come this way again, we will definitely stop."