When checking in, I had to wait 40 minutes due to the hotel didnt have enough staff to handle the checking counter. My plan was to visit the spa before it closed, bbut was not able to because of this. When checking out I had to wait 15 minutes.
The termostat/air con in the room did not work. I woke up to 26 degrees. I booked this hotel to have a relaxing stay, but the only thing that was relaxing was the bed. Also I enjoyed the food in the restaurant.