トンブリッジ のB&B

「had a great moment.」

「チェックイン時のスタッフの対応が悪くて、驚きました。I’d like to check in...

「トランジットで宿泊しました。 大変静かな環境で、ゆったり出来ました。 スタッフも、寄り添ったサービスでした。」

「stayed here before and love the place. The room is tastefully decorated as is the house. The bed super comfortable and sheets top notch, so smooth and cosy. Breakfast was delicious and plentiful. Hosts friendly and helpful as always. Cute seating area in the garden, plenty of parking and easy access to town, public transport. Will definitely stay again.」

「The room was very clean and the staff try friendly and helpful. The breakfast was excellent lovely produce. No problems with parking. We really enjoyed our stay」

「It’s a picturesque old pub with an extensive garden area and a large parking space. It’s quite classy indoors and we were impressed by both the sophisticated dinner menu and the food itself - very good.We were welcomed warmly and shown to the Cowdray Room, which opens on to the beer garden. That wasn’t a problem as the pub closes at 10, and then it was an advantage as we were able to sit outside for breakfast with the place to ourselves. The pub will cook breakfast but not until 10.30 am, so...

「Loo wasn't bolted down/ stable, sink cracked, lots of cobwebs, not great but not disasterous either.」

「I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place 」

「チェックインが出来なかった。 21:30に着いたのに誰も居なく、ホテルの中に入ることすらできなかった。 １５分ほど待たされて、宿のスタッフらしき人が帰ってきた。 いつ戻るのか、せめて張り紙等で知らせてほしい。 空港シャトルサービスがなく、タクシーでもなく、表示が不明瞭なハイヤーの手配だった。」

「The rooms and bathrooms are somewhat dated, but the service and attention to detail from the staff was impeccable. They were extremely helpful and courteous. The hotel was clean, had plenty of parking. Although the hotel is above a pub and on a fairly busy road, the was no noise to disturb our sleep. I would recommend this for a short trip or getaway.」

「Advertised as an apartment with breakfast included. But in reality is a chalet bedroom and ensuite. Breakfast was 2 mini yogurts in the fridge, a couple of tiny croissants and cereals. Beverages are DIY. Check in is via a member of staff behind the bar in the pub. Unresponsive to phone calls with the number provided prior to the stay where I attempted to know if there was possibility of an earlier check-in but since not being able to get through I had to check-in at the standard 3pm. Interior...