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"This was our second stay at this hotel . Previously stayed just my husband and I over the new year period . Retuned in April just for one night after a ski trip to Austria . This time with our son , sadly the triple room was disappointing not a patch on the double room we had prior . Reception and restaurant staff really friendly and polite , sadly this is not the same for the bar staff ! Very rude , as hotels.com member we were given a voucher at reception for a complimentary drink , when I handed this to him , he looked down his nose at me and made me feel quite awkward! Location of hotel is fab - very convenient for the airport shuttle bus too . "

"Clear rooms, very friendly staff "

"Breakfast was sensational. Fresh. So many choices."

"Great location and Great Staff in heart of downtown Munich Hauptbahnhof area. Stayed here for second Time in so many weeks. Close to everything. Great value for the money money. Close to food stores, restaurants and coffee shops. See pic of coffee shop we frequented, just around the corner from the hotel."

"Good location for old town and the train station. Room was very nice and quiet. Basic amenities. Good breakfast. Staff was very friendly. "

"Breakfast was not an option while we there there but otherwise this was a great hotel in a great area. The staff were terrific especially Hmimi. He went out of his way for us on more than one occasion. We would stay there again."

"i booked the hotel for the spa but it was closed during my stay. i re ceived 3 emails from them before arriving and NEVER did they mention the spa would be closed during my week window of staying there. Had i known the spa would be closed i would have definitely went to a hotel which has a spa to use."

"good"

"Was fine but property feels quite dated. Restaurant overpriced (but obviously tourist targeted). Nice to be given adjoining rooms"