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"Such a comfortable hotel! A very well-designed room with good lighting. No detail has been overlooked. The dining room is immaculate and the dinner delicious. Very friendly staff. Beautiful views of Lake Chuzenji. Couldn’t have been more pleased with my stay. "

"Great stay, although a ways from town and cab fares varied every time. Spacious room for Japan. Enjoyed the shared kitchen facilities with coffee machine."

"I had a hard time finding this property. I went to a wrong place and met a local that helped communicate with a staff. Few minutes after, one of them came walking to find me. I really enjoyed this place. It’s not too far from the shrine and downtown area. Amenities are excellent and lovely staff"

"Fairly new Hotel. No dinning restaurant however hotel provides free snack for the first 100 guests 8 PM to 11 pm. Our snack was sashimi rice with hot soup and pickles. Hotel staff refer a Restaurant nearby. The restaurant was very good. The hotel breakfast was wonderful."

"Property was beautifully equipped in the kitchen and for entertainment. The private "onsen" of the bathroom was phenomenal. It had a sauna, a cold plunge and mineral spring bath all together. Was not really convenient to town but only a kilometer out. Check was terrible as they do it all remotely and the system was down. I tried several times to check-in on their tablet. I then video called via their tablet and he couldn't do it after 15 minutes. They then emailed me 3 more times about it, a bit annoying. Check out is early and exact we were walking to the door at 10am as she was knocking on the door."

"Lovely stay in this interesting and beautiful historic hotel."

"Great staff, helped me with the window issue, thank you! The price was good as well"

"Really nice spa and staff. "

"3rd time staying here. Connected to Jr utsunomiya station. Corner twin room spacious , and bed pretty good. However breadfast does not really change and staying 4 nites can be tiring. Onsen is quite good, with an outside pool. Use this hotel to visit nikko as jr local train is so comvenient. Also use JR to travel tohuku region like sendai n morioka."