ザ・ハイツ周辺のホテル

「Very nice comfortable room. Room wasn’t ready during check in time but the staff extended our stay to accommodate, thanks for the peace of mind and relaxation. 」

「Room was good, minus hair in the sink at arrival. Front desk took care of the issue.」

「Nice and clean and close to Maple Donuts!」

「Our reservation was canceled less than 24 hours before we were going despite them sending a confirmation email the night before. I wasn’t notified by the hotel, only Expedia. When I called, a manager was supposed to call back, 4 hours later I called again. Manager never called. Exact same thing happened to my brother’s family. Terrible customer service!!!」

「Super nice hotel 」

「From start to finish our stay was amazing! The Hotel is immaculate!」

「Our reservation was canceled less than 24 hours before we were going despite them sending a confirmation email the night before. I wasn’t notified by the hotel, only Expedia. When I called, a manager was supposed to call back, 4 hours later I called again. Manager never called. Exact same thing happened to my brother’s family. Terrible customer service!!! 」

「Parking easy. Heating-AC excellent, quiet.」

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「Summer at front desk and staff were wonderful! 24 hour coffee was appreciated. The room needs serious updates. Though it was a non-smoking room, it smelled of stale smoke.」

「Loved having the large Kitchen. We saved money by preparing some easy meals. Wish there was streaming TV offered. Beds were very comfortable 」

「roomy workout area」

「The hotel looked tired and old.」

「This is advertised as having a pool. The pool was closed for scheduled maintenance. No one alerted us to this. Disappointing when the purpose of the stay was the pool.」

「The hotel need to have people you can actually see and talk to and maybe even talk to 」