The Grand

I had a corner room on the ninth floor. It was supposed to cleaned on the Saturday of my stay, but never was. I was shocked to find the room had two ‘suicide windows:’ no locks and nothing to prevent objects or a person from going out. Those old windows are also why the noise from outside is loud and nearly around-the-clock. The bathroom had neither fan controls of any kind, nor did one run automatically. The water pressure was very uneven and the hot water inconsistent. The thermostat worked but could only tell me the temp change setting and not the actual room temp. Some elevator button lights were out. The internet offered to guests was unsecured and went out at one point in my stay.