Thành Châu Vacations from ￥64,959

I was disappointed with the decor in the room. It looks dated. I wouldn't have thought so since the building itself looks nice and so was the lobby. The one thing I was dissatisfied was the mini refrigerator. It's NOT cold. I thought it was broken so I called the front desk and was informed that their refrigerator only gets a tiny bit cooler than room temperature, however; ours was HOT. I couldn't put my dairy goods in such as milk, yogurt or even my meds cold. I have been traveling for over 30 years and this was my first encounter with a refrigerator that isn't cold. What's the point of having a refrigerator that's at room temperature! We also got charged for 2 bottles of water that we thought was free since, they offered 2 free water bottles per day. We stayed for 3 nights and didn't use house keeping at all. When checkout they said we owed $40k for the water. It's not much but I thought bad customer service since I could've got 4 for free instead.

This is most likely one of the most heartfelt reviews I’ve ever written — because the experience at Maia Resort was simply exceptional. Even though the weather during our stay was cold and rainy — which meant we couldn’t fully enjoy the private pool or spend much time on the beach — the resort still managed to create an unforgettable experience for us. We were upgraded to a stunning two-bedroom beachfront suite, and it was absolutely outstanding. The space was beautifully designed, incredibly spacious, and waking up to the sound and view of the ocean every morning was pure magic. The attention to detail, comfort, and privacy made it feel like a true luxury escape. What truly made the difference, however, was the level of service. The operational manager Minh went far beyond expectations. From the moment we arrived, he made sure everything was handled perfectly. One particularly memorable moment was when he personally assisted with arranging and receiving a flowers delivery from downtown at 9pm, ensuring it reached our suite smoothly and discreetly. That level of care, responsiveness, and genuine hospitality is extremely rare. Despite the challenging weather, Maia Resort turned what could have been a disappointing stay into a warm, elegant, and deeply memorable experience. The team’s professionalism, kindness, and willingness to go the extra mile truly set this resort apart.