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"I enjoyed the cleanliness and helpfulness of the staff. They were excellent. I got a private room and found it be adequate. One thing I was surprised about was having to have to buy a towel or other amenities. The private room at that price I believe should have come with a towel or some other amenities. Other than that it’s a great place. And would come again. "

"The Staff was just one person when we were there and she was brilliant. She ran ar3and did everything for us, even sorting an early breakfast and taxi to the station on our last day "

"It is a very old hotel with only stair and far away and noisy "

"Pleasant small hotel. Onsen is nice. There is a second one outside, which can be accessed by a door at the main onsen. No bathroom in room. Was adjacent to a smoking room which was annoying"

"Overall a pleasant and friendly place, kept pretty clean with decent facilities. They lost a star because the fridge was rank and the kitchen very basic. Overall a good stay, but a little expensive for what was on offer."

"great view of lake kusharro from the picture window of the twin room. comfortable beds and a big sofa. restful onsen. professional staff. the hotel may be from the era of bubble glass lifts, but it has not lost its shine."