ヴィラ 2 ベッドルーム プライベートプール (Suite) | エジプト綿のシーツ、高級寝具、羽毛の掛け布団、低反発ベッド

ロイヤル ハイダウェイ コラレス スイーツパート オブ バルセロ ホテル グループの口コミ

5 out of 5

口コミ

9.8

最高に素晴らしい

評価 10 - 126 件の口コミ中 113 件が非常に良い" "
評価 8 - 126 件の口コミ中 11 件が良い" "
評価 6 - 126 件の口コミ中 2 件が普通" "
評価 4 - 126 件の口コミ中 0 件が不満" "
評価 2 - 126 件の口コミ中 0 件が非常に不満" "

10/10

清潔度

9.8/10

スタッフとサービス

9.6/10

設備とサービス

10/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Tancee

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 8 泊滞在

10/10 (非常に良い)

PEDRO P

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente atención , full service , limpieza ,
2023 年 9 月に 8 泊滞在
Melania Herrera Guest Experience Managerからの返信 (投稿日 : 2023 年 9 月 20 日)
Estimado Sr. Pedro,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Royal Hideaway Corales Resort 5*GL para su visita a Tenerife y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace saber que su estancia fue tan satisfactoria y que disfrutó de la excelente atención y el servicio completo que ofrecemos. También nos alegra que haya destacado la limpieza de nuestras instalaciones, ya que trabajamos arduamente para mantener un alto nivel de higiene en todo el hotel.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder recibirle de nuevo en el futuro.Un cordial saludo,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

10/10 (非常に良い)

Louise

2023 年 8 月に 11 泊滞在
Anaïs Auret Nadal, Guest Experience Managerからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Guest,We are glad to hear that your stay was to your full satisfaction and that we exceeded your expectations. Your satisfaction is our top priority.We hope you come back to stay with us again very soon and continue to enjoy the wonders of the island of Tenerife.Yours sincerely,

10/10 (非常に良い)

Øyvind

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Meget godt hotel med meget god beliggenhed
Meget godt hotel. Meget venligt og imødekommende personale! God lejlighed med meget god udsigt. Vi havde to-værelses lejlighed med pool i første etage. Stor terrasse. Morgenmaden var fantastisk god - forventede dog større variation i morgenmadsmenuen på dette hotel. Meget rent og velholdt hotel.
2023 年 8 月に 7 泊滞在
Valentina Hernández, Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 21 日)
Kære ØyvindTak for at du bookede dit ophold her hos Royal Hideaway Corales SuitesVi er glade for at høre, at du nød dit ophold og fandt vores personale venligt og imødekommende. Det er dejligt at vide, at du satte pris på den rummelige lejlighed med den fantastiske udsigt og store terrasse. Vi er også glade for, at du fandt vores hotel rent og velholdt.Vi tager din feedback om morgenmadsmenuen til efterretning og vil arbejde på at forbedre variationen. Vi vil gerne informere dig om, at vi tilbyder forskellige morgenmadsalternativer, som kan tilpasses til forskellige diæter og præferencer. Vi beklager, hvis dette ikke levede op til dine forventninger, og vi vil gøre vores bedste for at forbedre dette aspekt af vores service.Vi takker endnu engang for din anmeldelse, og håber at se dig igen.Valentina Hernández, Guest Experience Manager

10/10 (非常に良い)

STEPHANE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Top hôtel
2023 年 8 月に 3 泊滞在
Melania Herrera Guest Experience Managerからの返信 (投稿日 : 2023 年 8 月 14 日)
Cher Stephane,En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre Royal Hideaway Corales Suites.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Meilleures salutations,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

8/10 (良い)

Chris

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 6 泊滞在
Anaïs Auret Nadal, Guest Experience Managerからの返信 (投稿日 : 2023 年 5 月 27 日)
Dear Mr. Chris,First of all, thank you for your trust in Royal Hideaway Corales Resort 5*GL!We are happy to hear that your stay is to your liking and that the services we offer are up to your expectations.We look forward to seeing you again in the near future to enjoy the wonderful island of Tenerife and all it has to offer. We wish you an excellent day!Yours sincerely, Anaïs Auret NadalGuest Experience Manager

10/10 (非常に良い)

Fintan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful place to stay.
This hotel is fabulous. It imposes its pristine white futuristic bulk on the skyline behind chi-chi La Caleta. It’s reception is straight out of James Bond. It’s facilities are impressive. It’s accommodation generous and wonderful to stay in. It is a marvellous place to come to for a holiday.
2023 年 1 月に 7 泊滞在
Melania Herrera Guest Experience Manager Royal Hからの返信 (投稿日 : 2023 年 1 月 22 日)
Dear Fintan, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Royal Hideaway Corales Resort 5*GL was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Best wishes,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales 5*GL

10/10 (非常に良い)

David Neil

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fnatastic Hotel and brilliant staff....real 5 star...thanks
Anaïs Auret Nadal, Guest Experience Managerからの返信 (投稿日 : 2022 年 12 月 22 日)
Dear Mr. Neil,First of all, thank youo for your trust in Royal Hideaway Corales Resort 5*****GL.We are glad to hear that we have lived up to your expectations. Your satisfaction is our priority. We would love for you to come back to Tenerife, and enjoy again the wonderful Caleta having the Corales experience. We wish you an excellent day!Kind regards,

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Royal Hideaway Corales Suites ist ein Hotel der absoluten Spitzenklasse. Wir waren in einem exklusiven Penthaus mit zwei Schlafzimmern, großem Wohnzimmer, Küche und traumhaftem Balkon mit eigenem Pool und tollem Blick über die Anlage und das Meer. Die Ausstattung des Appartements ist gleichzeitig modern und gemütlich und lässt keine Wünsche offen. Auf dem Balkon ist eine Sitzecke, ein großer Esstisch, mehrere Sonnenliegen, der Pool, so dass man auch ganze Tage im Appartement verbringen möchte. Hervorzuheben ist der Service des Hotels und die Freundlichkeit der Mitarbeiter. Stets ist ein Mitarbeiter zur Stelle, um Hilfen anzubieten oder Wünsche zu erfüllen. Das Frühstücksbuffet ist in Auswahl der Speisen unübertroffen und lässt wirklich keine Wünsche offen. Die Restaurants sind ausgezeichnet, sollten aber frühzeitig gebucht werden, um einen Platz zu erhalten. Die Anlage ist architektonisch eine Augenweide mit gepflegter Außenanlage, schönem Pool und kleiner Einkaufspassage. Das Hotel ist in zwei Bereiche geteilt, einer für Familien und einer nur für Erwachsene. Dies gilt auch für die Pools und die Restaurants. Wer einen Traumurlaub buchen möchte, sollte unbedingt das Royal Hideaway Corales Suites in Betracht ziehen !
2022 年 8 月に 12 泊滞在
Michelle Rieger Guest Experience Manager Royal Hからの返信 (投稿日 : 2022 年 9 月 10 日)
Sehr geehrter Michael, Zunächst möchten wir Ihnen für Ihren wunderbaren Bericht danken, den Sie nach Ihrem kürzlichen Aufenthalt in unserem Barceló-Hotel geteilt haben und wir freuen uns zu lesen, dass es uns gelungen ist, Ihren Urlaubserwartungen entsprochen zu haben.Vielen Dank auch für Ihre liebenswürdigen Kommentare bezüglich des Services, den Sie von unserem Team erhalten haben und Sie können sicher sein, dass wir ihm Ihre netten Worte weiterleiten werden, da wir wissen, was sie ihnen bedeuten.Ebenso, freuen wir uns zu lesen, dass Sie absolut zufrieden mit dem Komfort des Zimmers waren, in dem wir Sie untergebracht haben und danken Ihnen, die Ästhetik unserer Unterkünfte und Ausstattung der Penthäuser zu unterstreichen, da die darauf ausgerichtet ist, unseren Gästen einen unvergesslichen Aufenthalt zu bieten.Zu guter Letzt erfüllt es uns mit Stolz, dass Sie den gastronomischen Einsatz unserer Küchenchefs genossen haben, zumal wir bestrebt sind, die vielen kulinarischen Wünsche unserer Gäste zu erfüllen und ihnen die leckersten regionalen und internationalen Gerichte zu servieren.Wir danken Ihnen nochmals, unser Hotel gewählt zu haben und für die Zeit, die Sie sich genommen haben. Im Namen des gesamten Teams, freuen wir uns Sie bald erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht mich jederzeit zu kontaktieren, wenn ich Ihnen dabei helfen kann Ihren Aufenthalt bei uns unvergesslich zu machen.Mit freundlichen GrüssenMichelle RiegerGuest Experience ManagerRoyal Hideaway Corales Resort*****GL

10/10 (非常に良い)

c

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 6 泊滞在

10/10 (非常に良い)

alexandre

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superbe établissement très propre fonctionnel comprenant de nombreux services dont l'application Barcelo et doté d'un personnel très professionnel, aux petits et très accessibles. les chambres, restaurants et installations sont au top ainsi que le fonctionnement mi adults only mi family. We'll be back !!
2022 年 8 月に 7 泊滞在
Michelle Rieger Guest Experience Manager Royalからの返信 (投稿日 : 2022 年 8 月 25 日)
Cher Alexandre,Avant tout nous voudrions vous remercier d'avoir choisi notre hôtel Royal Hideaway Corales Suites pour votre visite à La Caleta et pour votre appréciation.Nous sommes vraiment ravis de lire que vous avez apprécié la beauté de notre complexe. Notre objectif est celui de proposer d'attrayantes et impeccables installations pour que nos clients profitent pleinement de leurs vacances parmi nous et en gardent un excellent souvenir. De plus, nous nous réjouissons de savoir que vous avez profité du traitement personnalisé de la part de nos employés étant donné que c'est l'un de nos piliers les plus importants. Vos mots confirment que nous faisons du bon travail et nous encouragent à poursuivre nos efforts.Enfin, nous sommes ravis de lire que vous avez apprecié le travail de nos Chefs car nous nous efforçons de satisfaire les attentes culinaires de nos clients en garantissant de délicieux plats locaux et internationaux à chaque repas. Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementMichelle Rieger Guest Experience Manager Royal Hideaway Corales Resort*****GL

10/10 (非常に良い)

Tyler

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our family of 5 had an amazing stay. The hotel is beautiful with excellent service and amenities with lots to do for the whole family. We had a 2 level villa with private pool which was perfect and we also enjoyed dining in the town of La Caleta where the resort is located. We loved our stay and highly recommend staying here.
2022 年 6 月に 6 泊滞在
Luis Turmo Guest Experience Manager, Royal Hideからの返信 (投稿日 : 2022 年 7 月 3 日)
Dear Tyler, First of all, we would like to thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We hope that your experience at our establishment will create many fond memories for you to look back on. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best wishes, Luis Turmo Guest Experience Manager, Royal Hideaway Corales Resort 5*****GL.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 6 月に 7 泊滞在
Anaïs Auret Nadal, Guest Experience Managerからの返信 (投稿日 : 2022 年 6 月 20 日)
Dear Guest, First of all, thank you for your trust in Royal Hideaway Corales Resort 5*****GL. We are proud to know that we have lived up to your wishes and exceeded your expectations. Thank you very much for your kind words towards the staff, who every day strive and work hard to surprise every guest with personalized details. We hope to see you in the future, not so far. Kind regards,

10/10 (非常に良い)

Dorothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stunning, Can't wait to go back..
A 5 day trip to Tenerife after 20 years away. It was fabulous from the start, easy friendly check in, Suite was stunning with ocean view, restaurants were superb, all the staff could not do enough for us and to make our stay perfect. Small village just mins walk and typical fish restaurants to eat out if you need to, already booking for Sept..joined the Barcelo group for special offers, with that you get another 2 hours extra checkout.
2022 年 4 月に 4 泊滞在
Michelle Rieger Guest Experience Manager Royal からの返信 (投稿日 : 2022 年 5 月 7 日)
Dear Dorothy, Thank you for your positive feedback. Your kind words about the welcome you received are much appreciated. It was truly a pleasure to learn that everything was to your satisfaction during your stay. Your kind comments will encourage our team members to continue pursuing excellence in all that we do! Thank you also for noting our location; we are glad that this was convenient for you. We look forward to welcoming you back on a future occasion. Best regards, Michelle Rieger Guest Experience Manager Royal Hideaway Corales Resort*****GL

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 3 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel,
2022 年 1 月に 7 泊滞在
Fernando Turnes - General Managerからの返信 (投稿日 : 2022 年 2 月 7 日)
Dear Guest, Thank you very much for your kind feedback. It is wonderful to hear that you had a lovely stay with us! We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. Such feedback encourages us to continue upholding our high standards. We look forward to welcoming you back on a future occasion. Best wishes, Fernando Turnes - General Manager

10/10 (非常に良い)

Ian

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Our suite was spacious, quite well equipped, very clean & comfortable. The balcony overlooks the sea and was very quiet and sheltered from the wind. Kettle and coffee maker in room, daily top up of tea/coffee and water. Good sized fridge. Cooker not easy to figure out but works well when you get it going. Restaurants-good variety and excellent staff. The buffet breakfast is amazing, mostly COVID safe servings -granola, nuts,seeds and dried fruit still have shared spoons- but everything else is safe. Our server Melody was very attentive and remembered our preferences. Angie and Justyna were so cheery and welcoming that breakfast felt like coming home. Justyna went above and beyond, making my birthday particularly special and helping a lot with my dairy allergy. We felt very cared for, not just another customer. Pools- all lovely and clean, no hot tub. Plenty of loungers at starfish but just a few with cushions. Upstairs Andreas will look after you! The nearby area is lovely for walking along the beach and over the cliffs. Lots of para sailing. We also did a whale watching tour with Monte Christo which was very good- saw pilot whales, fintail whale and turtle. There are a couple of small supermarkets nearby, good bus service, some nice restaurants in the town (walking distance)- our favourite was the Chinese on the front called Restaurante 88. For all these restaurants you must book- don’t wait til you get there, book in advance or you’ll be eating at 9pm.
2022 年 1 月に 7 泊滞在
Michelle Rieger, Guest Experience Managerからの返信 (投稿日 : 2022 年 1 月 27 日)
Dear Guest, We are delighted that you enjoyed your stay with us and appreciated our strategic location. We take pride in the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We will make sure to share your kind words as we know it will mean a great deal to them. We hope to welcome you back to our hotel in the near future for yet another great stay. Best wishes, Michelle Rieger, Guest Experience Manager

10/10 (非常に良い)

Macy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
perfect
2021 年 12 月に 7 泊滞在
Fernando Turnes - General Managerからの返信 (投稿日 : 2021 年 12 月 26 日)
Dear Macy, Thank you for this review of your time at our hotel. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you and your family on your next trip. Best wishes, Fernando Turnes - General Manager

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel. Friendly staff. Great service. Very clean rooms. Lots of space with great views and access to a full kitchen and laundry- home away from home. Pool very modern and clean. Children’s club limited, but good enough for smaller children. They freely admit it is more of an adult catered hotel. Restaurants all very nice. Breakfast set in the Olivia has lovely surroundings. San Ho was ok Japanese, but would not recommend - food fairly small portions and will need to order extras to compensate ! There are plenty of good restaurants outside the hotel with varying degrees of bill size which we enjoyed. Would whole heartedly recommend for a holiday in the sun
2021 年 7 月に 9 泊滞在
Carla Isari Díaz, Royal Conciergeからの返信 (投稿日 : 2021 年 8 月 3 日)
Dear Daniel, Thank you for taking the time to share your review. We have taken good note of your remarks on the dining experience and are sorry to learn that we fell short of your culinary expectations on one of our restaurants and will be discussing your remarks with our Chefs. We appreciate your feedback regarding our children's activities and remain at your disposal for any additional comments that may help us to continue improving our services. Moreover, we are very pleased to know you liked the spacious room we accommodated you in and that you found it to be clean and comfortable at all times. We are also glad you enjoyed our attractive pool, our breakfast area and the nearby bars and restaurants. Thank you for your lovely comments regarding the service you received from our team members, we will be sharing your kind words with them as we know it will mean a great deal. We hope to welcome you back in the future. Best wishes, Carla Isari Díaz, Royal Concierge

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Best in Tenerife
This is one of the most beautiful hotels I’ve stayed in. Everything was spotless. The rooms are spacious and airy with large balconies. The service is spectacular, and they go out of their way to ensure you are cared for. The location is great because it is basically right on the coast. It is also surrounded by many wonderful restaurants. That is if you choose not to dine in one of the 5 restaurants on property (one of which has a Michelin star). We had a wonderful time and wouldn’t change a thing.
Sunset from balcony
Lobby
Pool area
Lobby
2021 年 6 月に 7 泊滞在
Ricaurter González, Director Royal Conciergeからの返信 (投稿日 : 2021 年 7 月 6 日)
Dear Matthew, Thank you for your positive review. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are glad to know you felt you had found a home away from home. It is a boost for us every time we receive such a message of satisfaction from a recent guest. It means a lot to know that you appreciated our unique design concept. We are pleased that you had a great stay and appreciated our strategic location. We would love to welcome you back in the future. Very best wishes, Ricaurter González, Director Royal Concierge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 6 月に 3 泊滞在
Ricci González. Director Royal Conciergeからの返信 (投稿日 : 2021 年 7 月 26 日)
Dear guest, Thank you for your review. Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Eigentlich fantastisch, mit gewissen Mängeln!
Die Lage ist traumhaft, alle Suiten haben Meerblick. Es fühlt sich allerdings nicht wirklich als Hotel, sondern mehr als Appartment mit Service an. Der grosse Pool ist toll, allerdings gibt es hier Gäste die schon am Morgen früh ihre Plätze reservieren. Der Pool wird schon um 19h geschlossen, viel zu früh! Gym könnte grösser sein. Das Hotel hat zwei Gebäudeteile beide über 100m lang, verbunden mit einem faszinerenden Dach, die eine Seite beheerbergt Suiten, die andere Seite Hotelzimmer (Adults Only), diese Seite war Corona-bedingt leider geschlossen. Das Frühstück sollte unbedingt gebucht werden, einfach grossartig was das Angebot, den Service und auch die Location anbelangt. Danke an das tolle Team. Leider ist der Service an der Rezeption nicht 5 Sterne würdig, besonders eine Angestellte, war ziemlich unfreundlich, arrogant und nicht sehr kundenorientiert. Es war auch diese Person, die am Vorabend eine ausdrückliche Bestellung für vegetarische Sandwiches entgegennahm (Frühstück bei Abreise), was für eine Überraschung als Rohschinken-Sandwiches zum Vorschein kamen. Die Suiten werden zweimal pro Tag gereinigt, super Service. Man merkt an gewissen Ecken leider bereits Abnutzungen. In den Suiten gibt es eine voll ausgestatete Küche und für die Kleider, Waschmaschine & Tumbler. Die Hotellobby ist architektonisch toll, allerdings spürt man keine Handschrift was die Innenarchitektur anbelangt.
2021 年 5 月に 7 泊滞在
Carla Isari Díazからの返信 (投稿日 : 2021 年 5 月 30 日)
Liebe Gaste, Vielen Dank für Ihre Einblicke nach Ihrem kürzlichen Aufenthalt. Wir suchen stets nach einem Weg, uns zu verbessern und Ihre Kommentare sind für unseren zukünftigen Erfolg entscheidend. Wir freuen uns zu lesen, dass Sie unseren einzigartigen, von Naturwundern umgebenen Standort für Ihren Urlaub in Tenerife in vollen Zügen genossen haben. Der professionelle Service unseres Teams ist eine unserer Stärken und wir sind enttäuscht zu hören, dass dieser an der Rezeption für Sie hinter Ihren Erwartungen zurückgeblieben ist. Nichtsdestotrotz versichern wir Ihnen, dass Ihre Kommentare mit dem gesamten Team zur weiteren Information und anschließenden Überprüfung geteilt wird. Wir hoffen das hält Sie nicht davon ab einen erneuten Aufenthalt bei uns zu haben und wir freuen uns sehr darauf Sie in naher Zukunft mit einer besseren Erfahrung, so wie sie auch sein sollte, bereichern zu können. Freundliche Grüße, Carla Isari Díaz Royal Concierge Royal Hideaway Corales Resort 5*****GL

10/10 (非常に良い)

宿泊されたお客様

2021 年 1 月に 7 泊滞在
Carla Isari Díazからの返信 (投稿日 : 2021 年 4 月 8 日)
Buenas tardes: Muchísimas gracias por la valoración. Saludos cordiales desde Tenerife. Carla Isari Díaz Royal Concierge

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
L’établissement est propre et les chambres splendides. Juste une petite contrariété suite à 2 fuites successives dans la chambre, le changement n’a pas fait donné lieu à un quelconque geste de l’hôtel. La piscine est très agréable mais la plage située en contrebas n’est pas privée. Un service de transat est proposé et la plage de sable est en réalité des cailloux.
2021 年 1 月に 5 泊滞在
Royal Concierge Team からの返信 (投稿日 : 2021 年 1 月 10 日)
Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Royal Hideaway Corales hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are very sorry that you were affected by stormy Philomena, as well. As you know we did our best in order to provide the best option of change as soon as you´ve informed us about the water leak. As for the beach, the nearest beach to the hotel is La Enramada, but it´s not private, as Spain coasts does not have private beaches. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Tenerife. Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a really wonderful stay here for a week in November. The hotel is beautiful and having the kitchen in the rooms makes it so easy to grab a quick lunch/dinner if you don’t feel like eating out. I tried the restaurant by the pool and the Italian restaurant during my stay and both were excellent. I look forward to coming back again when the sister hotel is open and trying the restaurants there. The staff were all wonderful and those who manage the pool area were particularly good at making you feel welcome and looked after. Everyone is really good at following the virus guidelines and I felt really safe the whole time. Look forward to coming back!
2020 年 12 月に 5 泊滞在
Royal Hideaway Corales Resortからの返信 (投稿日 : 2020 年 12 月 23 日)
Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Royal Hideway Corales Resort was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Tenerife very soon. Kind regards, Fernando Turnes General Manager Royal Hideaway Corales Resort*****gl

10/10 (非常に良い)

Eileen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfection
Absolutely loved it there - we stayed in a 2 bed suite with our 10 month old son. The suites are essentially apartments with all the benefits of being in a hotel. The beds were very comfy. The staff were so helpful and kind - it really stood out how lovely and client friendly even the housekeeping staff were. I had never been to Tenerife before and I guess I had a negative impression of some of the stereotypes. I shouldn’t have worried - we had a great time - both in the Royal Hideaway Suites and also in the village of Caleta, where the suites are located.
2020 年 11 月に 5 泊滞在
Director Royal Conciergeからの返信 (投稿日 : 2021 年 1 月 6 日)
Dear @Eileen, Thank you very much for this great review, we are delighted to read every word. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Ricci González Director Royal Concierge

10/10 (非常に良い)

kristoff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tenerife’s beste hotel !
Fantastisch hotel. Het heeft onze vakantie goed gemaakt. Geweldig eten en supervriendelijk personeel. Wij komen nog terug 👍
2020 年 10 月に 7 泊滞在
Royal Hideaway Corales Resortからの返信 (投稿日 : 2020 年 11 月 2 日)
Dear Kristoff, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Fernando Turnes General Manager Royal Hideaway Corales Resort 5***** GL

10/10 (非常に良い)

BW、Neumarkt

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ausgesprochen freundliche, kompetente und hilfsbereite Dame beim Einchecken an der Rezeption. Sehr schönes Hotel mit herrlichem Ausblick auf das Meer. Großzügig angelegte Zimmer mit außergewöhnlich großer Terrasse mit Liegen. Unsere Zusatzwünsche wurden gerne realisiert. Sehr gute Restaurants mit freundlichen Mitarbeitern.
2020 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 9 月に 6 泊滞在
Royal Conciergeからの返信 (投稿日 : 2020 年 10 月 4 日)
Dear guest, Thank you for taking the time to evaluate our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. On behalf of our entire team, we greatly look forward to your return. Kind regards, Valentina Hernández Royal Concierge Royal Hideaway Corales Resort 5*GL

10/10 (非常に良い)

Romuald

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Un hôtel parfait , très agréable , calme et un personnel attentif Chambre avec piscine exceptionnelle Cet hôtel mérite son classement 5* GL Je recommande
2020 年 7 月に 7 泊滞在
Ricaurter Gonzálezからの返信 (投稿日 : 2020 年 7 月 26 日)
Chers hôtes, Nous tenons à vous remercier pour avoir publié cette appréciation sur votre récent séjour au sein de notre Royal Hideaway Corales Suites. Nous sommes heureux de lire que vous avez pleinement profité de vos vacances et ne pouvons qu'être d'accord avec vous sur l'impact que les interactions avec notre personnel peuvent avoir sur l'expérience générale vécue chez nous. Toute l'équipe travaille sans relâche afin de garantir un impeccable service et une expérience mémorable au sein de nos hotels. Nous sommes vraiment ravis de lire que vous avez apprécié la beauté de notre complexe et de notre piscine. Notre objectif est celui de proposer d'attrayantes et impeccables installations pour que nos clients profitent pleinement de leurs vacances parmi nous et en gardent un excellent souvenir. Nous espérons vous accueillir prochainement dans notre hôtel pour un autre agréable séjour. Cordialment, Ricaurter González Director Royal Concierge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ultra modern, very clean, good situation well away from mass tourist resorts. Maybe more attention could have been given to the suite before our arrival - There were quite a few technical hitches, which were corrected after we reported them.
2020 年 1 月に 14 泊滞在
Carla Isari からの返信 (投稿日 : 2020 年 2 月 10 日)
Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Royal Hideaway Corales Resort 5*****GL we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. Nevertheless we are glad to know that our team addressed the inconveniences promptly. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Tenerife very soon. Our best regards, Royal Hideaway Corales Resort 5*****GL

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 5 泊滞在
Royal Concierge Managerからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear guest, thank you very much for rating us and having chosen our Royal Hideaway Corales Suites. Kind regards, Ricci González

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean facility. Staff is super friendly and helpful. Great views. Loved having a full kitchen with supplies in the suite.
2020 年 1 月に 7 泊滞在
Carla Isariからの返信 (投稿日 : 2020 年 2 月 10 日)
Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Royal Hideaway Corales Resort 5*****GL. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are also very pleased to read that you did like the views of the room we accommodated you in and that you found it to be comfortable at all times. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards from Tenerife, Royal Hideaway Corales Resort 5*****GL

10/10 (非常に良い)

Jeong

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 4 泊滞在
Luis Turmoからの返信 (投稿日 : 2019 年 12 月 3 日)
Dear Mr. Jeong, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Royal Hideaway Corales Resort 5*****GL and are delighted to read that we were able to match your holiday expectations. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We hope that your experience at our establishment will create many fond memories for you to look back on. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

8/10 (良い)

Ted、Ramuciai

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property is well kept-very clean, no rubbish, no semi finished houses, like say in Greece or Cyprus. We did not like crowds of immigrants insisting to buy fake goods. Why local authorities allow this?
2019 年 11 月に 2 泊滞在
Luis Turmoからの返信 (投稿日 : 2019 年 11 月 24 日)
Dear Mr. Ted, First of all, we would like to thank you for taking the time to review our Royal Hideaway Corales Resort 5*****GL. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL

10/10 (非常に良い)

Sergei

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 6 泊滞在
Luis Turmoからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear Mr. Sergei, First of all, we would like to thank you for taking the time to review our Royal Hideaway Corales Resort 5*****GL. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I went for a Mum and daughter time away and we all had a fantastic time. The suite was huge and had more than enough space for the 3 of us even though we were in the deluxe one bedroom suite. Loved the fitness programme on offer!! We are definitely going back.
2019 年 11 月に 5 泊滞在
Luis Turmoからの返信 (投稿日 : 2019 年 11 月 23 日)
Dear guest, First of all, thank you very much for such a positive review of your stay, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We appreciate your positive feedback on our entertainment alternatives for adults since it is our mission to create fun moments for all ages. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel, so original with reception incorporating the rock. Staff couldn’t do enough for you.
2019 年 11 月に 5 泊滞在
Luis Turmoからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear guest, First of all we would like to thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Tenerife very soon. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will return!
Great hotel. Great facilities. Excellent food. Friendly staff. Will return.
2019 年 10 月に 10 泊滞在
Luis Turmoからの返信 (投稿日 : 2019 年 10 月 30 日)
Dear Mr. Mark, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. It gives us great pleasure to know that you had a memorable stay at our hotel thanks to (specific aspect). We are known for offering experiences that make guests happy, and your words confirm that our efforts are bringing the desired results. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Royal Hideaway Corales Resort 5*****GL very soon. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 (非常に良い)

Vivian

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect Paradise
One of the best hotels I have ever stayed in. Excellent rooms and cleanliness. Amazing buffet breakfast with everything you could imagine and excellent service.
2019 年 9 月に 3 泊滞在
Luis Turmoからの返信 (投稿日 : 2019 年 10 月 30 日)
Dear Mrs. Vivian, Thank you for the great feedback of your recent holiday experience at our Royal Hideaway Corales Resort 5*****GL; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is in a lovely location and the hotel itself is excellent in every way from the reception when you are first greeted with a cold drink or glass of champagne, then the magic happens when you enter your room, very clean beautiful interior, could not ask for more. The staff ( all the staff ) are polite and friendly and customer service is at a high standard. We would like to thank Costa and Pedro the bar staff for looking after us so well, and for Natalie who looked after our room for her brilliant service. We have travelled to many places for our holidays and we would say that this hotel, is one of the best. We would recommend if you want to relax and enjoy great hospitality.
2019 年 9 月に 7 泊滞在
Ricaurter Gonzálezからの返信 (投稿日 : 2019 年 9 月 28 日)
Dear guest, Thank you very much for sharing this great review of your recent stay at our Royal Hideaway Corales Suites. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are very happy to read that you were able to experience the unique vibe and setting of our property. Also, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Tenerife. In particular, I am very pleased that you had a chance to truly enjoy our warm hospitality. We do pride ourselves in providing personalized service to meet the individual requirements of our guests.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Ricaurter González Royal Concierge Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 9 月に 5 泊滞在
Ricaurter Gonzálezからの返信 (投稿日 : 2019 年 9 月 27 日)
Dear Guest, Thank you for rating us and having chosen our Royal Hideaway Corales Suites for your recent stay. Kind regards, Ricaurter González Royal Concierge Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every single member of staff we encountered always said hello and were friendly.The hotel is the best we have ever stayed at and will definitely be returning.
2019 年 9 月に 5 泊滞在
Ricaurter Gonzálezからの返信 (投稿日 : 2019 年 9 月 28 日)
Dear guest, Thank you very much for your lovely review and having chosen our Royal Hideaway Corales Suites for your recent stay. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Ricaurter González Director Royal Concierge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The apartment was immaculate, the staff were so friendly & the facilities were really good. There is access to both the hotel and suites meaning that the Rooftop Infinity Pool can be used during the day & has amazing sunset views.
2019 年 9 月に 5 泊滞在
Ricaurter Gonzálezからの返信 (投稿日 : 2019 年 9 月 28 日)
Dear guest, Thank you very much for your rating with such a great score and sharing your experience with other travellers of Expedia. It is wonderful that you received personalised service from our employees since this is one of our most important pillars. Your words confirm that we are doing things right and this motivates us to continue working hard. We are delighted to see that you really enjoyed the beauty of our facilities and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Ricaurter González Royal Concierge Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel. Very clean and all staff were very friendly and couldn’t do enough for you.
2019 年 9 月に 10 泊滞在
Ricaurter Gonzálezからの返信 (投稿日 : 2019 年 9 月 28 日)
Dear guest, Thank you very much for sharing this great review of your recent stay at our Royal Hideaway Corales Suites. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, Ricaurter González Director Royal Concierge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We couldn't have asked for a better stay - the hotel was beautiful, very clean and relaxing. The room was large and comfortable with a large private terrace and sea view. All of the staff were very friendly and helpful and the food/drink was great. We would definitely return to this hotel and would recommend it to friends.
2019 年 9 月に 7 泊滞在
Ricaurter Gonzálezからの返信 (投稿日 : 2019 年 9 月 28 日)
Dear guest, Thank you very much for sharing your experience with all the Expedia travellers. Thank you for pointing out the beauty and comfort of our newly accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Ricaurter González Director Royal Concierge

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful and relaxing - very quiet and a much needed break
2019 年 9 月に 6 泊滞在
Inés Sánchezからの返信 (投稿日 : 2019 年 9 月 15 日)
Dear guest, Thank you for your kind comments. We hope you will return very soon. Kindest regards

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Amazing hotel, location, service and staff. Highly recommend.
2019 年 8 月に 10 泊滞在
Inés Sánchezからの返信 (投稿日 : 2019 年 9 月 15 日)
Dear guest, Thank you very much for sharing this great review of your recent stay at Royal Hideaway Corales. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kindest regards

10/10 (非常に良い)

mario

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 4 泊滞在
Royal Concierge Managerからの返信 (投稿日 : 2019 年 9 月 4 日)
Dear Mario, Thank you for rating us! Kind regards, Ricaurter González

10/10 (非常に良い)

Ian

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect for families.
Second time we stayed here and loved it again! The hotel is amazing, the staff are great and the location is perfect.
2019 年 8 月に 7 泊滞在
Royal Concierge Managerからの返信 (投稿日 : 2019 年 8 月 26 日)
Dear Ian, Thank you very much for having choosen our Royal Hideaway Corales Suites Resort to spend your holidays in Tenerife again. We also would like to thank you for this rating of 10 out of 10! Thank you for your lovely comment regarding the how great our team is, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Ricaurter González