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"We enjoyed our stay at the Candeo Kumamoto very much. The onsen was amazing. The temperature of the water and the sauna were great. I loved the cold plunge. Staff was helpful and kind. Cleaning staff especially. We slept in the triple and the beds were maybe just a little soft. Size of the room really great for families"

"Super nice hotel! I was so sad to check-out. Would have loved to stay longer because this hotel was amazing! "

"Looooved this place. The staff was amazing and super helpful. The breakfast buffet was the best hotel restaurant I ever been to!! Lots of different food available and super delicious and best of all it’s a cheap option for breakfast before heading out for the day. The room was nice and clean. We had a nice view of the river outside. And super close to the food/shopping area which lets us explore at night without being far. It was a 5 minute walk from the hotel !!"

"Excellent location close to shopping and restaurants, Kumamoto Castle "

"The room was very comfortable and the amenities were lovely!"

"The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it."

"Staff was very accommodating even though I don't speak any japanese "

"Great property. Room is renovated and quite modern but I think the toilet wasn’t renovated. Centrally located within walking distance to everywhere including the castle. No worries on where to eat as there are plenty of fantastic options around. "

"Great staff"