Receiving guest is okay but after office hour there’s only 1 guard in entire facility with so more than one building. Our AC was not working and couldn’t find the remote. When we found the guard he doesnt know what to do, so we have to figure it out our self and have to climb it to press it manually. There should be at least on call maintenance 24/7 for a luxurious hotel.
Norhanah
2023 年 12 月に 1 泊滞在
8/10 (良い)
Rensie Chiara、Eugene
2023 年 11 月 27 日
Rensie Chiara
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Dennis
2023 年 11 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice get away, even in off season, friendly and attentive staff, very clean.
Dennis
2023 年 11 月に 1 泊滞在
8/10 (良い)
Marlyn
家族旅行
2023 年 8 月 30 日
良かった点 : スタッフとサービス、設備とサービス
Hallway carpet needs an updrade.
Marlyn
2023 年 8 月に 2 泊滞在
8/10 (良い)
Vivian
家族旅行
2023 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
It was supposed to be a nice stay, but the moment we arrived we had some issues with the TV - it was unplugged, ( the lamp was also unplugged) - we could not put it in the socket, the housekeeping guy needed to get an extension cord. And then the AC ( most importantly) turned out it was not working well, it’s not cooling enough, we waited for several hours until we called the housekeeping ( again) he arranged for us the other room to sleep in for the night. Such an inconvenience. I hope you guys can sort this out before assigning rooms for the guests. The room though was big.
Vivian
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
KIM
2023 年 3 月 28 日
KIM
2023 年 3 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Rooms are a bit old but they're still kept clean. The pool was quite good and well maintained. Was just looking for an outdoors place to hangout but I think they were doing renovations on their other pool and garden area.