Tan Xuan Vacations from ￥99,729

One of the worst accommodation experiences we have ever had. We booked what was advertised as a luxury penthouse on the 24th floor but were instead placed on the 3rd floor in a different building. Worse was the shocking condition of the apartment. The master bathroom had soap scum, human pubic hair on the shower glass and visible urine on the toilet seat. The toilet was also not functioning properly. We immediately complained and left for approximately two hours so they could clean. We returned to find NOTHING had been done. We were so disgusted and had so little confidence in their cleanliness that we purchased disinfectant and spent nearly two hours cleaning the apartment ourselves. Despite all of this, the property refused our request to cancel the remaining nights without charge. Hotels.com became involved and we documented everything with photographs. A completely unacceptable experience that consumed valuable time from our family vacation. I cannot recommend this property.

10인 이상. 가족이 지내기에. 좋아요. Bbq도. 가격이 있지만. 숙소에서. 즐기기엔. 괜찮아요 시설이 조금 노후되었지만 관리를 잘하고 있는거 같아요

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