The layout matches all the pictures on the website, and the location is very convenient.
Unfortunately, we did not have the best experience with the host. Interacting with him felt like only a business transaction instead of any kind of customer service experience.
After arriving at the rental, our main issues were in regards to hot water in the suite bathroom and cockroaches in the rooftop area. The hot water situation was that we lacked hot water in the ensuite bathroom. The owner was very prompt in communicating with us about and addressing the hot water issue; however, it felt that he was more interested in preserving his business at that rental for future residents rather than trying to making sure our stay was enjoyable. After two nights of having to call the owner, a plumber was contacted to fix the problem.
The cockroach situation was never resolved during our stay. This prevented us from ever using the rooftop room/space as there were significant numbers of cockroaches each evening after about 9-10 p.m. We contacted the owner the first evening about this, and he agreed to visit the next day to re-trap/spray the rooftop area; however, he insisted that there will simply be cockroaches there and that they will not get into the rooftop room nor inside the building rental. We never spent any time in the rooftop room to confirm whether or not cockroaches would get in that location, but contrarily there was a cockroach found in the building rental the very next morning. During his visit to re-trap/spray the rooftop area, he was clearly irritated in having to come back out about this issue and condescended one of our guests, scolding him in tone and saying that "Taiwan is a tropical island. There will be cockroaches." This reinforced the lack of customer service from this owner, and for those reasons it was our last contact with the owner during our stay. Ironically, it is important to note that the guest he condescended was born and raised in rural Taiwan, and though he had obviously grown up around Taiwanese cockroaches, he had never seen such an infestation. Cockroaches are indeed present in Taiwan, but their swarming presence on the rooftop those evenings made the entire area unlivable. As a result, that guest ended up sleeping on the living room couch for the duration of the visit.
From my experience there, I will not consider this rental or renting from this owner again the next time I visit Taiwan.