I recently stayed at this hotel. I would like to kindly bring to your attention some issues I encountered during my stay, which unfortunately affected the quality of my experience.
Firstly, the room I was assigned had a strong smell of paint, which I believe was due to its close to an area that had been recently painted. The odor was quite noticeable and made it difficult to relax comfortably in the room.
Secondly, on Saturday morning, there was construction work taking place near my room. The noise started quite early and disrupted my sleep, leaving me feeling exhausted for the entire day, and I believe there is law that limits Saturday construction, which I have informed the worker.
While I understand that maintenance and upgrades are sometimes necessary, I believe it would have been helpful to be informed in advance or offered an alternative room farther from the affected areas.
Given the circumstances, I would like to kindly request a refund for three nights of my stay, as I believe the disturbances significantly impacted my comfort and rest.
Thank you very much for your understanding and attention to this matter. I appreciate your assistance and look forward to hearing from you.
Warm regards