Swanbourne Vacations from ￥206,520

Staff excellent 5*, but property is not a 4* hotel in my experience, Rooms are tired and in need of refurbishment/decorating e.g. paint missing from walls, bathroom sealant peeling and green/black in areas, window frame rusting/mouldy on inside, tv’s worked intermittently, ac fan speed could not be turned down as engineer advised broken, so “choose off or full fan speed” was the response, which wasn’t great. Breakfast is okay but lacking veggie hot options, fruit choice is limited. Having a kitchen area was helpful.

Room although small, it was clean, and comfortable. The staff were timely and approachable. Breakfast spread was outstanding. I might have missed it in your email that the entrance is across from the restaurant, so I wandered a bit upon arrival. Perhaps, stating that detail may help others.

The staff was very friendly and the amenities provided were excellent! I would certainly stay again!