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宿泊されたお客様
2019 年 7 月に 6 泊滞在
8/10
Très bien pour une nuit de passage
Mathieu
2019 年 7 月に 1 泊滞在
4/10
For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.
Prasetyanti
2019 年 6 月に 1 泊滞在
6/10
Kalau untuk sendiri nginap cukup nyaman, tapi kalau bersama keluarga kurang cocok Krn kamar sempit, parkiran terbatas, makanan standar...
I Ketut
2019 年 6 月に 1 泊滞在
10/10
love the location and minibar. hard to find a room with minibar nowadays.
kit
2019 年 5 月に 2 泊滞在
4/10
The members of staff were polite and accommodating, however
- check in was delayed because room wasn't ready at 4pm
- requested for a non smoking room but wasn't available
- given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed.
- air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts
- given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again.
- technician fixed the ac
But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.
宿泊されたお客様
2019 年 4 月に 3 泊滞在
8/10
Lumayan
宿泊されたお客様
2018 年 11 月に 1 泊滞在
10/10
Good hotel to stay
Geoffrey
2018 年 2 月に 3 泊滞在
10/10
Very Good. Staff very helpful
宿泊されたお客様
2017 年 12 月に 2 泊滞在
6/10
No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!!
My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.
Adeline
2017 年 11 月に 1 泊滞在
8/10
This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.
宿泊されたお客様
2017 年 6 月に 1 泊滞在
8/10
overall good
Fadly
2017 年 6 月に 1 泊滞在
6/10
This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.
Jason
2/10
Central location. Close to cafes and restaurants. Highly recommended. Big rooms and very clean and modern. Like 5 star hotel at 3 star prices. Very clean and they have an amazing funky bar and cafe. Great gym, parking and swimming pool also provided.
宿泊されたお客様
2/10
Terrible stay in which I ordered a double bed and they allowed themselves to be overbooked. Staff gave me a double bed smoking room which I flatly refused and she lied to me it's not a smoking room. Went into room and there was the heavy smell of deodorant smell to musk it. 15 mins later smoke smell came back and my sinus became really bad. Went down to complain and they gave me a suite room whcih smelt even worst. Finally I was forced to settle on a twin bed room in which I have no use for. Terrible hotel.