サニーサイド ホテル

「We are very disappointed about the check in and cleaning service. We were waiting 2 hours to get a room because they did not reafy. We were many people waiting for the same. We got arrive at 3 pm and the rooms were not ready. Finally, the cleaning service was not good in the room and the bath is old in our room. In the breakfast time were many people, the room was dirty. Definitely, the hotel needs more people to do the cleaning service.」

「Yes」

「Clean just need a little update 」

「Great hotel, clean and great staff 」

「部屋も掃除が行き届いており快適に過ごせると思います。また、近隣にはスーパーやレストランもあり滞在にも適した環境にあります。」

「The hotel staff were friendly and efficient. Our room was clean and comfortable. The breakfast was delicious and plentiful! 」

「Breakfast was very good. Gym was a little small but had a Peleton, treadmills and lots of dumbbells. Everything was very clean and most of the staff was incredibly friendly and super helpful. Very smooth and pleasant stay.」

「Everything was great. The outside of the property showed normal signs of wear and tear.」

「The room was clean and comfortable. Breakfast was ok, but I would have liked a few more options.」

「There was construction going on and and water pipe had broke fans being used to dry areas, very noisy. Did not have any thing telling me about the construction when I made my reservation.」

「The coffee package was used and gross. The lamp by the lounger did not have a light bulb. The bathtub/shower could not dispense hot water when turned full blast, only lukewarm. On the bright side the bed was wonderful, best pillow in a hotel ever!」

「天候が悪く、嵐のような日だったにも関わらず、快く対応してもらいました。次回、ホテルを予約する時には、タウンプレイス系列を予約したいと思いました。」

「The breakfast was alright but I cleaned my own bath tub and didn’t have any hand soap or bath soap. 」

「Yes」

「The room was visibly dirty. The gap between the door frame and the door was so large light came through, and there was a noticeable breeze. There were loose tiles in the bathroom. The hot tub was non-functioning, which sucks because the hot tub is part of the reason I booked the room. All in all it was not a great experience.」

「Customer service needs improvement 」